The Innovation Show

Understanding Emotional Dynamics for Creative Problem Solving with Wendy Smith   In this episode, Aidan is joined by Wendy Smith, co-author of 'Both/And Thinking,' to discuss the crucial role of emotions in addressing creative tensions and solving tough problems. Wendy emphasises moving beyond cognitive approaches to engage the heart, recognising and honouring emotions as vital to navigating uncertainty and innovation. The episode dives deep into actionable tools such as pausing to reflect, broadening perspectives, and dynamically adapting to changing environments. The episode concludes with practical insights from Unilever's approach to managing tensions under Paul Polman's leadership and tips for leaders to embrace paradoxical thinking in their organisations.   00:00 Introduction to Embracing Tensions 02:07 The Importance of Emotions in Innovation 03:45 Tools for Comfort with Discomfort 06:27 The Power of Pausing and Breathing 15:08 Broadening Perspectives for Creative Solutions 18:08 Navigating O