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What are the key features and the principles of Software as a Service (SaaS) and what are key issues in SaaS contracts? In this episode in our podcast series focusing on digitalisation in the public sector, Matt Harris, principal associate in our Commercial, IT and Outsourcing team, provides an overview of SaaS, including the key features of a SaaS agreement and responsibilities of the SaaS provider. You can find this episode and the accompanying transcript on our website: https://gowlg.co/4aL1Cph  ... Gowling WLG is an international full-service law firm working across a range of industry sectors including real estate, government, financial services, life sciences and technology. We operate across the world with offices in the UK, Europe, Canada and the Middle East. We regularly talk about a broad range of topics that may be of interest to you. Subscribe to receive our latest articles, podcasts and webinars straight to your inbox: https://gowlg.co/35efH2r  Alternatively, you can view our full selection of in