Lessons Of A Lashpreneur

Problem Clients and Policies

Informações:

Sinopse

On today’s episode, I’m sharing with you just how to handle the 3 most common client issues that happen in your business and how you can enforce policies effectively with less worry about being the “bad guy”. Those 3 issues are  Last Minute Cancellations due to emergency or unforeseen circumstances Fill when it really should be a full set “just do what you can” situation Refund requests And I’ll share with you the policy you should have in place that addresses each issue, how to implement this policy and what the perk is to having a policy that addresses each issue. If you’re interested in seeing an example of the policies I had in my lash business - you can download them at www.thelashpreneur.com/policies  And a quickie disclaimer - policies, client waivers, release of liability are all legal contracts and I advise you have any of those documents reviewed by a locally licensed attorney for enforceability and legality in your state/province. Nothing in this episode is to be construed as legal advice and is