The Leadership Japan Series By Dale Carnegie Training Japan

Corporate learning isn’t working. Heroically, time and treasure are being spent by company leaders to improve staff performance. Inherent in that goal is that we as recipients learn something new or re-learn what we supposedly should know already. Talking to companies interested in increasing people performance, we have noted some common barriers to making learning work. Business conditions, markets, the competition are all in a state of flux and change is now "constant". Companies attempt to respond. The clarion call goes out to the troops to rally behind the latest change. New policies, slogans, work methods, and systems "cascade" and are met with disinterest or just tacit compliance. The changes usually require everyone to "learn" to do things in a new or different way. The desired order is usually (1) learn, (2) change, (3) improve results. The breakdown point in this continuum is the one in the middle – change. The organisation may want improved performance, but is met with the mindset of "I" agree in