The Leadership Japan Series By Dale Carnegie Training Japan

I have a short fuse for idiocy.  I know this about myself, so I have to work on me, to calm down and not just verbally unload both shotgun barrels into the idiot.  Like everything, there is best practice about giving errant staff feedback.  I find a useful ploy is to “time separate” my irritation with them from when I deliver the feedback.  When I get hot and irritated, I can be too powerful, direct, strong and cutting.    Just putting the conversation off for a day, can make a big difference to how I can approach the topic of their failure.   It is rare that the conversation has to be had on the very spot, so buying a bit of time for yourself as the feedback giver, is worth it.  We can calm down and become more skilled in our angle of approach. When the blood is boiling, we will go straight for the jugular and wreak havoc. How we approach the conversation is a key.  When our temper is up, we will get straight down to business and immediately go into the problem.  This can inspire a counter punch from the sta