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955. Listening To Customers: It Is Crucial That You Ask Why They Didn’t Buy From You

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Sinopse

Kelly shares a revealing story about listening to customers from her venture, the Virtual Business School, which aimed to disrupt traditional business education.  What emerged was a vital lesson in listening. Feedback from webinar attendees showed they craved guidance on social selling and lead generation, not the basics. This insight prompted a swift pivot to offer what the audience truly needed. Learn how to adapt offerings, fine-tune messaging, and transform hesitant leads into warm prospects. Discover the power of listening to supercharge your sales strategy. Also in this episode: Remain a Beginner: Embrace the mindset of staying a beginner even as you build mastery as a business owner and leader.  Don't Forget the Fundamentals: Continuously focus on the basics that made you successful in the first place. Listen to Your Audience: When your audience provides feedback or signals that they want something different, pay attention.  Adapt to Audience Needs: If you discover that your audience has different nee