The Leadership Japan Series By Dale Carnegie Training Japan

It is very frustrating at times, being a leader.  Staff don’t hit their targets, forget things they need to do, complete tasks in a less than satisfactory manner and make stupid mistakes.  Time poor leaders are the norm, so we are always operating on minimums to get it all done.  We are usually in a rush, and this is when we get ourselves into trouble as the leader.  We genuflect in the general direction of empathy, being a critical aspect of the leader’s people skills but often we forget to walk the talk.  Our mouth gets ahead of our brain and we say things which may not have been the best choice or at the appropriate moment.  Too late, it is out there.  Our internal tensions push us to being more direct than needed.  There can be a tough conversation requiredand a plan for that is the best course of action, but we sometimes go ahead with no plan.  Our emotional quotient, rather than just our intelligence quotient, is highlighted as being so important today, but that word “emotional” is hanging there.  We ca