Onehaas

On the first episode of OneHaas Alumni HIT Series, hosts Sean and Brandi chat with Haas alumni Dutta Satadip. He is the Global Head of Customer Operations at Pinterest. Before Pinterest, he was the Director of Customer Success for the Americas region at Google.Dutta has more than 20 years of industry experience and has held various senior leadership roles in most key operating areas. He frequently speaks at major conferences, including TEDx, on management topics such as Change Management, Customer Success, Operations, Leadership, and Building diverse teams.He talks about pushing yourself outside your comfort zone and creating a real need for change and innovation, especially now in a global pandemic, how to develop empathy and build relationships, and the impact of technology on empathy within teams and people.He also shares the techniques and strategies he used or found to help build dynamics inside massive teams, particularly teams that are spanning boundaries across time and space and the globe.Episode Quo