Talking HealthTech

In this episode of Talking HealthTech, Peter Birch speaks with Dan Michelson, CEO of RLDatix, Leanne Lind, Head of Policy Governance at St. John of God Health Care, Imtiaz Bhayat, CIO at Regis Aged Care, and Barbara Staruk, Chief Product Officer at RLDatix. They discuss how tech, AI, and innovation are changing healthcare policy, compliance, and more. This episode was recorded at the Connected Health & Care Summit Asia-Pacific 2025 in Melbourne, hosted by RLDatix.Key Takeaways:

In this episode of Consumer Health Partnerships, we speak with Anja Christoffersen from Champion Health Agency and Jeremy Kerr from QUT Design Lab about the importance and application of co-design in the healthcare sector.Anja and Jeremy shared their extensive experience in co-designing health services and projects, highlighting the need for genuine consumer collaboration. Discussing their respective roles and achievements, including Jeremy's project on resources for health professionals and Anja's integrated design methods. They aim to demystify co-design, explaining its methods and the significance of creative and empathetic collaboration. As well as addressing the benefits and challenges involved in implementing co-design practices in healthcare environments.Key Takeaways: Participation Importance: Highlighting that co-design needs practical participation to fully understand its value. Co-Design Methods: Various methods like journey mapping and empathy mapping are critical in understanding lived and profes

In this episode of Talking HealthTech, host Peter Birch speaks with Diana Pitts, CEO of Coviu Global, about telehealth's journey from the early days of 2018 to its rapid growth during COVID-19 and what the future holds. They dive into how clinics across Australia can weave telehealth into everyday operations, making it a vital part of healthcare delivery.Key Takeaways:

In this episode of Talking HealthTech, host Peter Birch speaks with some big names in healthcare during HIMSS 2025 in Las Vegas. Among the guests from HIMSS are Hal Wolf, President and CEO; Lee Kim, Senior Principal of Cybersecurity and Privacy; Dr Anne Snowdon, Chief Scientific Research Officer; Christina Caraballo, Vice President of Informatics; and Ronan O’Connor, Vice President and Managing Director for EMEA. They discuss topics like AI, boosting interoperability, tackling cybersecurity, and how digital health is shaping up across the globe.This episode was recorded live from HIMSS 2025, an event that pulls together digital health pros from all over to check out the latest and greatest in healthtech.These are just some of the discussions that Pete captured at HIMSS 2025 - check out a full playlist of all interviews at HIMSS25 on the Talking HealthTech YouTube Channel.Key Takeaways:• This year's HIMSS conference saw a significant increase in professional attendance, focusing on decision-makers and indu

In this episode of Talking HealthTech, Peter Birch chats with Vince Farrell, Operations Manager of Nuvo Health and Melvin Chen, CEO and Co-founder of Care GP. They dive into the headache-inducing world of admin pressures that GPs face daily. Vince and Melvin share how they've teamed up to use AI to lighten the load, focusing on how their virtual assistant, Samantha, is stepping up to handle document processing.You'll hear how they’re making a real-world difference for GP clinics, easing the admin chaos, and paving the way for tech to make a splash in healthcare processes.Key Takeaways:• GP clinics are drowning in admin work, and technology like AI can help them focus more on patient care.• Samantha, the AI agent from Care GP, is cutting through the paperwork mess, saving time, and keeping things accurate.• Nuvo Health is seeing big improvements in speed and accuracy using this tech across their locations.• Feedback shows AI tackles some admin tasks even better than humans, freeing up staff to concentrate more

In this episode of Talking HealthTech, hosts Peter Birch and Sophie Turner speak with Emily Mailes, Ed Marx, and River Nygryn about the mix of digital health strategy, cybersecurity, and patient experience.This episode was recorded during Australian Healthcare Week 2025 in Sydney, Australia, and features conversations from various speakers, bringing insights from the event floor.Key Takeaways:• Emily Mailes talks about setting Victoria’s healthcare system up for the next decade with a solid digital health strategy that’s not just about tech but also focuses on outcomes for the system, patients, and staff.• Ed Marx shares tips on boosting patient experience without breaking the bank. He stresses the power of empathy and seeing healthcare services as a seamless process instead of isolated tasks.• River Nygryn highlights the importance of monitoring third-party risks and ensuring healthcare data stays secure. She’s all about monitoring data to prevent security mishaps.Check out the episode and full show notes on

In this episode of Talking HealthTech, Peter Birch speaks with Peter Rady and Brendan Tang during the hustle and bustle of Australian Healthcare Week. They dive into how Medicity is evolving now that they're part of Streamline Solutions and what that means for the future of healthtech.Recorded live at Australian Healthcare Week, this episode captures some interesting discussions and insights happening in the healthtech scene.Key Takeaways:• Medicity's Big Move: Medicity is now under the Streamline Solutions umbrella, thanks to a successful partnership over the last eight years.• Strong Cabrini Ties: Originating from the Cabrini Technology Group, Medicity maintains a solid relationship with Cabrini, fueling their continuous growth and innovation.• Streamline's Experience: With a wide experience across sectors, especially in healthcare, Streamline Solutions offers a solid platform for Medicity to broaden their impact.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Le

In this episode of Talking HealthTech, Peter Birch chats with John Poli from RingCentral at the HIMSS 2025 conference in Las Vegas. They dive into how RingCentral is shaking up healthcare communications and what that means for patients and providers.Key Takeaways• RingCentral is a big player in cloud-based communications, especially in healthcare, operating in over 49 countries.• AI is changing the game by pulling insights from conversations with patients, both during and after calls.• There's a big focus on making healthcare more engaging and coordinated for patients, fueled by tech and changes brought on by COVID-19.• In the US, it's all about using tech to cut healthcare costs and make things smoother for patients. Australia's healthcare scene is seen as quite progressive, with efforts to meet local compliance needs.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to ta

In this episode of Talking HealthTech, host Peter Birch speaks with Tracy McClelland, CCIO UK and George Patapis, ANZ Sales and Business Lead at Dedalus, about the innovative uses of the ORBIS electronic patient record (EPR) in healthcare. Recorded at the HIMSS 2025 conference, the conversation explores the integration of localised content, clinician-focused technology, and the role of artificial intelligence in enhancing clinical decision-making.This episode was recorded in the Dedalus booth, providing a deep dive into the current trends and innovations in healthcare technology being discussed at the event.Key Takeaways:• ORBIS is Dedalus’s EPR system used all over Europe and is now moving into the UK and Australian markets, complete with content tailored to each country's standards.• The team at Dedalus is all about making sure the tech works for, not against, clinicians. They've designed ORBIS to give healthcare professionals all the info they need in one spot to make clinical workflows smoother.• AI is a

In this episode of Talking HealthTech, host Peter Birch speaks with Charles Lie from Healthscope, Cathy Ryan from Cabrini Health, and Dean Breckenridge from Ramsay Health Care about the hurdles private hospitals in Australia are dealing with. They dive into outdated coding rules, workforce shortages, and the hiccups in revenue cycle management. They also cover how AI and automation come into play, discuss policy and funding roadblocks, and share some handy tips for staying financially sustainable.This episode was recorded as a live session in partnership with InfoMedix, bringing together representatives from across Australia's digital health ecosystem, including private hospitals, vendors, consulting firms, and government bodies, highlighting a broad interest and engagement with the topics discussed.Key Takeaways:• Coding complexity is a real headache for hospital cash flow, highlighting the need for skilled coders and efficient systems.• Bringing AI and automation into healthcare isn't smooth sailing

In this episode of Talking HealthTech, host Peter Birch speaks with Dr Monica Trujillo, Chief Health and Risk Officer at Telstra Health; Rob Reynolds, Vice President of Clinical Reasoning at Smile Digital Health; and Dr Janice Tan, Clinical Director at Telstra Health. Together, they explore the significance of interoperability in healthcare, discussing how health information exchanges (HIEs) and emerging technology play a vital role in closing care gaps and improving patient outcomes across various healthcare settings.Key Takeaways:Interoperability is crucial for effective healthcare delivery, enabling clinicians to access and trust comprehensive patient data. Embracing standards like FHIR is pivotal for creating cohesive health information exchanges.- Clinical reasoning elevates data to provide more relevant insights to clinicians, aiding in informed decision-making. This, in combination with improved data accessibility, empowers both clinicians and patients.To ensure equitable health outcomes, addressing ca

In this episode of Talking HealthTech, host Peter Birch speaks with Lyndon Goddard and Dr Matthew Vickers from Eucalyptus about the evolution of the telehealth landscape in Australia over the past 12 months and the importance of regulatory standards in telehealth. This episode was recorded in the Eucalyptus studio.Key Takeaways:Evolution of Telehealth: The transition from asynchronous to synchronous telehealth models in response to new medical board guidelines has been a significant change, with positive feedback from practitioners and patients.Market Dynamics: The past year has seen a surge in telehealth clinics, especially those offering instant medical certificates and medical cannabis consultations. Regulatory scrutiny is increasing in these areas to ensure safety and compliance.AI in Telehealth: AI is gradually integrating into telehealth services, particularly clinical decision support and automation within digital health workflows.Call for Regulation: There is a strong need for standardised accreditati

In this episode of Talking HealthTech, host Nathan Moore speaks with Stefan Mazy, the CEO of DermR Health Solutions. They discuss DermR Health's innovative approach to diagnosing skin cancer through their DermR Patch technology. Stefan shares his personal motivation behind the technology and the journey of developing a solution to improve diagnostic accuracy while reducing the burden on healthcare systems worldwide.Key Takeaways:DermR Patch technology offers a novel approach to skin cancer diagnosis using a microsampling tool that can potentially reduce unnecessary biopsies, which is projected to save significant healthcare costs and improve patient outcomes.The current global challenge with skin cancer diagnostics is the over-reliance on biopsies, with a significant percentage being unnecessary.The technology also addresses incorrect data classifications in skin cancer statistics, aiming to provide more accurate data for informed health decisions.The potential for nurses and other healthcare professionals to

In this episode of Talking HealthTech, host Peter Birch speaks with Steve Gomes, the Managing Director of Rauland Australia and New Zealand, about integrating digital health technologies in healthcare and aged care settings. They discuss the development of the Concentric Care Platform, collaboration with clinicians, and the evolution of technology to meet the needs of health professionals and patients.This episode was recorded at the Rauland offices in Sydney, Australia, providing an in-depth look at how technology is implemented in Australia and New Zealand healthcare and aged care sectors.Key Takeaways:Rauland focuses on engaging with clinicians early in the technology deployment process to ensure solutions meet their needs effectively.The Concentric Care Platform has been a key development by Rauland since 2017, emphasising integration with electronic medical records like the single digital patient record system.Rauland’s approach includes a quiet environment in hospitals, reducing noise by directing alert

In this episode of Talking HealthTech, host Peter Birch speaks with Alex MacLeod, the Director for Healthcare Solution Innovation at InterSystems, about the evolving landscape of Health Information Exchanges (HIEs). Pete and Alex explore how HIEs have developed over time, the practical use cases of these systems, and the lessons learned from global implementations, particularly in the US and Australia.Key Takeaways:Evolution of HIEs:HIEs have matured and often reinvented themselves, incorporating new use cases such as public health and AI to remain relevant and useful.Success Criteria:Effective HIEs provide early value through basic functionalities like real-time notifications and gradually layer on complex use cases, ensuring continuous utility and engagement.Engagement and Adoption:Early stakeholder engagement and inclusion of diverse perspectives from clinical and business sides are crucial for successful HIE implementation.Challenges in Measuring Impact: Quantifying the impact of HIEs on clinical outcomes

In this episode of Talking HealthTech, host Sophie Turner speaks with Whitney Luxford, who has extensive experience in aviation medicine and recently founded fit2fly. The discussion dives into Whitney’s career journey from paramedic to aviation medicine specialist and explores the innovations introduced by fit2fly to streamline the medical clearance process for airline passengers.Key Takeaways:Aviation Medicine Insights: Whitney shares her career journey, integrating her experience as a paramedic and her pivotal role in setting up a medical department for Virgin Australia.In-flight Medical Events: An overview of frequent in-flight medical events and their challenges, including costly diversions and emergency landings.fit2fly Solution: fit2fly aims to digitize and expedite the medical clearance process for airline passengers, significantly reducing approval times from weeks to minutes.Technological Integration: The platform leverages clinical algorithms and decision trees to provide immediate clearance, reduci

In this episode of Talking HealthTech, host Peter Birch speaks with Jason Potts and Jamie Robertson from Imprivata about their roles, the company's solutions, and the digital identity challenges in healthcare.This episode was recorded during Digital Health Week New Zealand 2024, hosted by HiNZ, and dives into how Imprivata is helping healthcare providers manage secure access to patient information across various settings.Key Takeaways• Imprivata's Core Function: Imprivata focuses on digital identity solutions, primarily offering a simple and secure way for healthcare professionals to access multiple applications using technologies like Tap and Go and multifactor authentication.• Global Application: The solution is implemented globally, from large hospital systems to smaller clinics and commercial environments such as banking and gaming.• Local Context: In Australia and New Zealand, Imprivata adapts its workflows to fit local healthcare systems, integrating large EMR systems and smaller platforms.• Passwordles

In this episode of Talking HealthTech, host Peter Birch speaks with Martyn Weir and Dr Kyle Hoath from Oqea about ADHD and mental health care through teamwork and innovative technology solutions. Key Takeaways: • Hybrid Care Model: Leveraging technology to offer patients flexibility in accessing care, such as seamlessly switching between face-to-face and telehealth appointments. • Technological Integration: Use of AI and other digital tools to streamline and enhance the diagnostic process for ADHD and other mental health conditions. • Collaborative Care: Importance of teamwork among different healthcare providers to improve patient outcomes, particularly in the mental health sector. • Access and Demand: Addressing the challenges around long wait times for ADHD services and improving efficiency through better organisation and resource management. • Role of Good Information: Providing patients with reliable, evidence-based resources to help them understand conditions and navigate the healthcare system. Check

In this episode of Consumer Health Partnerships, we speak with Anja Christoffersen, founder of Champion Health Agency, and Dr Adrienne Young, dietitian researcher at the Royal Brisbane and Women's Hospital and Senior Research Fellow at the University of Queensland, about co-designing a co-design framework for Metro North Health in Queensland. They delve deep into the need for a co-design framework to enhance patient nutrition and food experiences in hospitals. Anja and Adrienne share their journey of working together, the challenges they faced, and the significant impact of their collaborative efforts. They also touch upon the essential elements of building a successful collaboration between consumers and healthcare professionals to improve healthcare delivery. Key Takeaways: Understanding Co-Design: Co-design involves genuine partnerships and shared decision-making between consumers and healthcare professionals. Building Trust: Successful co-design projects are built on strong, trusting relationships

In this episode of Talking HealthTech, host Peter Birch speaks with Phil Baskerville, Digital Project Director for New Dunedin Hospital, Dan Owen, Director of Health at NTT DATA, and Rachel Wolfe, Chief Customer Officer at Five Faces.  They discuss integrating digital technologies in the new outpatient facility at Dunedin Hospital and the importance of building patient-centred and culturally inclusive healthcare solutions.  This episode was recorded during Digital Health Week NZ 2024, hosted by HiNZ. Key Takeaways: • Collaborative Approach: The project exemplifies the importance of collaboration among technology providers to create a seamless healthcare experience. • Scalable Infrastructure: Emphasis on building a repeatable and scalable digital infrastructure to support multiple hospital projects over the next decade. • Patient Experience: Innovations aimed at enhancing patient and clinician experience through technology, such as location-grade Wi-Fi for equipment tracking and user-friendly digital int