Fisher Executive Education

Bethany Melitz grew up with lean and now serves as the Director of Lean (Continuous Improvement) for the City of Detroit. She sat down with Aravind to share the various initiatives happening in Detroit and how they are getting the community involved with the city's comeback. Bethany and her "lean team" are making a big impact from everything to road conditions to job placement.

How does a package get from an Amazon warehouse to your front step? What processes are in place to keep those packages moving and employees safe? The United States Postal Service (USPS) uses operational excellence strategies to keep this complex orgnization moving forward. Linda Richmond, an MBOE alumna, and Western Area Master Black Belt for the United States Postal Service, sat down with Aravind to discuss her role and how she utilized her learnings from the MBOE program within USPS.

Dr. James Hill, associate professor of management sciences at Ohio State University Fisher College of Business, sat down with Aravind to discuss the challenges faced by minority owned business leaders and how Ohio State is trying to bridge the gap through executive education. The new Minority Business Enterprise Middle Market Executive Education  provides training and development highlighting aspects of operational excellence and leadership behaviors, which are essential for successfully executing change and furthering innovation into the future.

Join us this week as Aravind talks about reshoring with Dr. John Gray, associate professor of operations at Ohio State University Fisher College of Business. Reshoring refers to returning the production of goods back to the company's original country and is a hot topic in politics. Dr. Gray’s research has been published in top multi-disciplinary management journals and he's also created an elective course regarding Global Sourcing.

Foodbank operations go beyond providing meals to those in need. Matt Habash, president and CEO of Mid-Ohio Foodbank, sits down with Aravind to discuss how foodbanks are transforming, and how providing regular access to fresh food is positively affecting healthcare costs and outcomes. Mid-Ohio Foodbank is changing the way customers talk and think about their services, so more people will access the help they provide. The Mid-Ohio Foodbank has been around over 40 years with a mission to end hunger one nourishing meal at a time.

What's the best way to build and manage a team? Dr. Tanya Menon, associate professor at Fisher, sits down with Aravind to discuss team building, micro- vs. macro-managing, office space layouts, brainstorming and more. Dr. Menon conducts research on decision making, influence, culture, teals and networks, and she's been cited in various media outlets including the Wall Street Journal, Boston Globe and The Economist Intelligence Unit.

Ellis Jones, senior director of global environment, health, safety and sustainability for Goodyear, and MBOE alumnus, sat down with Aravind to discuss strategy deployment and how he's used principles of Operational Excellence within his role.

Why do we struggle with learning and how can we improve? Dr. Bradley Staats, professor of operations at University of North Carolina Kenan-Flagler Business School, sat down with Aravind to discuss learnings from his book, Never Stop Learning: Stay Relevant, Reinvent Yourself, and Thrive.

Dr. David Rushlow, chief medical officer at Mayo Health Systems Southwest Wisconsin region and MBOE alumnus, speaks with Aravind about how adding 5-10 minute daily care team huddles has proven to be incredibly effective in improving performance in patient safety, quality and satisfaction.

The Center for Operational Excellence at The Ohio State University Fisher College of Business works alongside their members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. This week Aravind sits down with Kelly Reo, executive director, and Matt Burns, associate director of marketing, to learn more about the mission of COE and how they're helping companies in and outside Central Ohio.

This week, Thomas Goldsby, professor of logistics at The Ohio State University Fisher College of Business, sits down with Aravind to discuss the retail revolution and how retailers aren't able to survive if they're not willing to adapt to new consumer demands.

To celebrate International Women's Day on March 8, Aravind sat down with Dr. Susan Moffatt-Bruce, executive director of University Hospital and professor of surgery. Dr. Moffatt-Bruce shares her journey from clinician to senior-level administrator, and her advice to others who are looking to grow as an individual and as a leader.

Associate Dean for Diversity and Inclusion, Dr. Steffanie Wilk, will join us this week to talk about diversity and inclusion in organizations, and how the lack of diversity may affect your operations.

With tax season upon us, this week we sit down with Dr. Brian Mittendorf, chair for the department of accounting and managerial sciences at The Ohio State University Fisher College of Business. During our conversation, Dr. Mittendorf will explore the options of gift giving, for companies and individuals, and the differences between cash and non-cash gifts.

How does a government shutdown affect the operations at the John Glenn International airport? What about an approaching snow storm? This episode, we'll sit down with Charles Goodwin, director of airport operations at Columbus Regional Airport Authority and MBOE class of 2012, who will discuss how lean thinking and standard work allow for smooth operations even during a time of uncertainty.