Manage Smarter

AI is transforming business, but it also brings new legal risks and compliance challenges. In this episode, attorney Seth Kugler of Grellas Shah, a Silicon Valley-based expert in AI law, corporate governance, and tech litigation, explains why every company needs a responsible AI policy. "Shadow AI is a real risk: Employees often use unauthorized AI tools, risking data breaches and policy violations. Make sure your AI policy is clear and enforced." - Seth Kugler KEY TAKEAWAYS: -Creating an ethical AI policy for your company -What to include in your employee handbook regarding AI policy -Best legal practices on the daily use of AI in your course of business, to assure data safety and privacy -Seth's legal advice and steps to take regarding the use of AI in your hiring Connect with Seth Kugler https://grellas.com https://www.linkedin.com/in/seth-kugler-2218747/ Connect with Manage Smarter and its hosts         Website: https://salesfuel.com/manage-smarter/       LinkedIn: https://www.linkedin.co

This week, we're talking about what really moves the needle in inside sales. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something every sales leader should have on their radar: resilience. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Stephanie Weier, CEO and co-founder of Brandwood Global, dives into copyright, trademark, and intellectual property rights for content creators and marketers. She shares actionable tips to avoid legal risks, explains the impact of AI on content, and introduces her Brandingo app for secure brand engagement. Essential listening for anyone in content creation, digital marketing, or brand management. "If you are broadcasting in any forum, you know, Facebook streaming, whatever, that then becomes a commercial, so to speak. So when you go from a personal use... to posting it on different social media sites, then you become a commercial use. And so those music pieces that are going to be heard, do they carry forth, you know, so now you're infringing on those copyrights.4It's going to be a burgeoning litigation field, I believe, because [AI is] completely vacuuming up all copyrights, all trademarks. And then it's morphing those into new products, new designs." - Stephanie Weier KEY TAKEAWAYS -Learn best practices

This week, we're talking about a sales technique that’s all about finesse—trial closes. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about ego in sales—how it can be your secret weapon or your biggest obstacle. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Leah Stiegler, a seasoned labor attorney from Woods Rogers, delves into the complexities of modern workplace dynamics. From handling toxic personalities to navigating the intricacies of non-compete agreements, Leah offers invaluable insights for employers. She discusses the importance of maintaining a psychologically safe environment and the role of documentation in protecting both employees and employers. Leah also touches on the ethical use of AI in workplace management, emphasizing transparency and responsible practices. Tune in to learn how to manage workplace challenges effectively and keep your organization legally compliant. Whether you're dealing with workplace toxicity or exploring AI's role in sales, Leah's expertise is a must-listen for all managers. "I would say that the best advice I can give on that is for managers to address concerns early on, to hear someone out regardless of whether they think the concern is ridiculous or whether they know that the person is wrong about their perception, wha

This week, we're talking about something that every leader, manager, and team member should care about: civility in the workplace. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about some of the most underrated traits that can take your sales game to the next level. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

With over 30 years in training, consulting, and professional development, Tracy LaLonde’s courses, keynotes, and guidance propel professionals and businesses to success. Her current work centers around helping professionals develop trustworthiness as a key part of their personal brand, teaching revenue generators to strengthen client loyalty, and working with businesses to create environments where trust and loyalty drive results. She is the author of “Trust Me: The Insider’s Guide to Being a Go-To Person at Work” which helps individuals become indispensable in their jobs.  "Trust is a physiological phenomenon. When I extend trust to you, it releases oxytocin in your brain, the bonding or connection hormone, and that makes you like me and want to trust me in return." - Tracy LaLonde KEY TAKEAWAYS -The Physiological part of trust -How managers can effectively delegate tasks to build trust -The Six Elements of Trust -How to repair broken workplace trust CONNECT www.joychiever.comhttps://www.linkedin.c

This week, we're exploring the fascinating world of customer motivators. You know, those elusive factors that drive people to make purchases. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about something that can transform your business from the inside out—customer retention Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

In this insightful episode, Eric Charran, author of 'Have You Ever Had a Boss That?', delves into the complexities of navigating dysfunctional workplaces. With more than 25 years of experience in digital innovation and AI-driven solutions, Eric shares practical strategies for dealing with difficult bosses and enhancing personal effectiveness. Discover how to manage up, grow your manager, and succeed in challenging environments. "I wrote this book after experiencing and observing unhelpful behaviors in the workplace. Many employees feel these behaviors are directed at them personally, but often it's just a matter of leaders using the wrong tools in their toolbox." - Eric Charran Charran identifies the nine boss archetypes as:  The Surprised – The Deer-in-Headlights Boss who is caught off guard by issues, even when previously informed.  The Emergency Broadcaster – The Chicken Little Boss who believes every minor issue is a major crisis and panics frequently.  The Complainer – The Woe-is-Me Boss who consta

This week, we're talking about something that could be a game-changer for your leadership journey—peer advisory groups. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're tackling a topic that's as crucial as it is challenging: hiring the right people. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Aviva Leebow, a Vistage Chair, explores the impact of peer advisory groups on leadership development. She shares insights on how these groups help CEOs and business leaders break barriers, gain diverse perspectives, and make impactful decisions. Aviva emphasizes the importance of addressing blind spots and the unique benefits of peer groups over traditional mentorship. She is based in Atlanta, Georgia, where she leads two groups within the world's largest CEO coaching and peer advisory organization for small and mid-sized businesses.  "If you had to choose one between a coach and a peer group environment, I choose a peer group environment all day long. Even as a coach, I say that." - Aviva Leebow KEY TAKEAWAYS -Benefits of a peer advisory group -Shallow networking vs. deep connections -Different structures, arrangements and leadership levels of peer groups. What should you look for? -Most common networking mistakes most leaders make  CONNECT WITH AVIVA LEEBOW https://app.vistage.com/sites/s/chairs/0

This week, we're exploring the fascinating world of digital marketing with a spotlight on AI's impact on SEO strategies. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Dima Ghawi, author of 'Breaking Vases: Shattering Limitations and Daring to Thrive,' discusses the phenomenon of 'failing upward' in the workplace. How to deal with people less qualified "falling up" and getting promoted past you, how to deal with managing people who "fall up" into your department! With her extensive experience in leadership and diversity, equity, and inclusion, Dima offers insights into overcoming unconscious biases and navigating office politics. Learn how to create a resilient career path and foster an inclusive work culture in this engaging episode. "I just think a lot of these individuals get promoted because they know how to play the game. They know how to play politics. They say the right thing. They do the right thing." - Dima Ghawi Key Takeaways: -Peter Principle and Pretty Principles -Unconscious Bias and how that plays into "Falling Up" dynamics -What strategies can individuals use to cope with being passed over for promotions?  -Managing those who have fallen up into your depa

This week, we're talking about something that's not just a buzzword—it's a game-changer: performance coaching. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

This week, we're talking about the art of closing sales with confidence and finesse. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices