Rosenfeld Media

Lou sat down with author Kevin M. Hoffman to talk about his book, “Meeting Design: For Managers, Makers, and Everyone”. Kevin explains how and why design thinking can be applied to meetings. Listen for tips you can use right away to set your meetings up for success. Buy a copy of Meeting Design: https://rosenfeldmedia.com/books/meeting-design/ Follow Kevin M. Hoffman on Twitter: https://twitter.com/kevinmhoffman Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

It’s one thing to have the data and research, and it’s another to put it together in a way that teaches you something as an organization. Lou sits down with Phil Kemelor, VP of Client Services of MaasMedia, to discuss how digital data can complement the qualitative methods of UX best practices, in organizations of all sizes. Follow Phil Kemelor on Twitter: https://twitter.com/philkemelor Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

The road of life is filled with many twists and turns. Design and UX careers are no different. Lou chats with Dirk Knemeyer about the evolution of his own journey, from the days when they founded UXnet.org, to Dirk’s divergent path as a tabletop game designer, chairman of Involution Studios, and the worldwide travels that led him to become a social futurist. Follow Dirk Knemeyer on Twitter: https://twitter.com/dknemeyer Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

At first glance, the emerging field of DesignOps doesn’t have much in common with creating video games. Erin Hoffman-John, CEO of Sense of Wonder and Assistant Professor of Carnegie Mellon's Entertainment Technology Center in Silicon Valley, talks with Lou Rosenfeld about how game designers have a more direct connection to their users, and what that means for UX practitioners. Erin is one of our speakers at this year’s DesignOps Summit! Stay tuned for details about next year’s conference. Follow Erin Hoffman-John on Twitter: https://twitter.com/gryphoness Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

The fable of The Blind Man and the Elephant is a favorite here at Rosenfeld Media. But how does that apply to enterprise design? Lou sits down with Milan Guenther, co-founder of EDA (Enterprise Design Associates) and the creator of the Intersection Conference (http://2017.intersectionconf.com) to talk about how this fable has influenced their views on enterprise design - and how its influencing the future of UX. Follow Milan Guenther and EDA on Twitter: @ent_des Follow Rosenfeld Media: @rosenfeldmedia

How does your enterprise handle the selection and implementation of new technology? Lou chats with Tony Byrne and Jarrod Gingras, authors of “The Right Way to Select Technology” and founders of the Real Story Group, to discuss how enterprises can select the correct technology without the headaches–or throwing money away. Follow Tony Byrne on Twitter: https://twitter.com/TonyByrne Follow Jarrod Gringas on Twitter: https://twitter.com/jarrodgingras Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Lou and Jeff Sussna discuss the challenge of synthesizing development and operations in a digital world. How do you scale design as part of a responsive digital business when everyone is digital? Jeff Sussna is the author of Designing Delivery. As principal at Ingineering.IT, he helps clients apply Agile, DevOps, and Design Thinking to maximize delivery speed and service quality. Join Jeff and Lou at the DesignOps Summit: http://rfld.me/2uvcarb Follow Jeff Sussna on Twitter: https://twitter.com/jeffsussna Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Everyone, no matter your role, can benefit from improving your project management skills. Brett Harned sits down to talk about his new book, “Project Management for Humans," and his career journey from creative to professional project manager. Follow Brett Harned on Twitter:https://twitter.com/brettharned Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

In this episode, Tricia Wang, the founder of Constellate Data, turns the tables on our host Lou Rosenfeld. Lou tells Tricia his own war story of a failed client project with Borders Books. They discuss the dangers of silence, the value of speaking up, and when walking away from an impossible situation can be the best thing you can do for your career. Follow Tricia Wang on Twitter: https://twitter.com/triciawang Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Companies are investing in design like never before. But it's worth nothing without a plan. Kristin Skinner, Head of Design Management at Capital One, chats with Lou about the core values of DesignOps and how these ideas are shaking up the traditional corporate structure for the better. Let’s talk DesignOps. Join us this November at Rosenfeld Media’s first ever DesignOps Summit: http://rfld.me/2uZmSH3 Follow Kristin Skinner on Twitter: https://twitter.com/bettay Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

How does an enterprise based on physical products become a software-based company? Lou talks with the VP of UX at GE Digital David Cronin to discuss how GE is transforming into a software-based business. David talks with Lou about how to bring together different operational teams with designers, and how designers can help facilitate the discussion between departments. Join us this November at Rosenfeld Media’s DesignOps Summit: http://rfld.me/2eNVR3j Follow David Cronin on Twitter : https://twitter.com/davcron Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

In this episode Sarah Kettles, Design Program Manager at Airbnb, talks with Lou about her journey from user research into the newish field of design operations (DesignOps). Hear how Sarah developed her DesignOps superpower, and how she uses it to ensure Airbnb stays a well-oiled design machine. Want to sharpen DesignOps for your team? Join us this November at Rosenfeld Media’s first ever DesignOps Summit: http://rfld.me/2uCl2d0 Follow Sarah Kettles on Twitter : https://twitter.com/sarahkettles Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

To most designers, DesignOps sounds like a necessary evil. But not to Michael Polivka, Chief of Staff for Experience Design at Autodesk. Michael talks with Lou about how DesignOps actually serves product teams. And how adaptive modeling and radical prioritization from the top down can make design scalable in an enterprise environment. Learn more about DesignOps at the inaugural DesignOps Summit this November 6-8, 2017 in NYC: http://rfld.me/2tJZRbC Follow Michael Pollvka on Twitter:https://twitter.com/michaelpolivka Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Can UX mapping transform someone’s life? Jim Kalbach, Head of Customer Success at Mural and author of “Mapping Experiences,” pondered this question when a global counter-terrorism organization approached him to facilitate a workshop in Abu Dhabi. The users were former violent extremists turned activists against terrorism. Jim chats with Lou about how this mapping experiences translates to social impact. Read Jim’s work on his blog: https://experiencinginformation.com/ Follow Jim Kalbach on Twitter: https://twitter.com/JimKalbach Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Why has artificial intelligence (AI) captivated the attention of everyday consumers now? Lou chats with Chris Noessel, Global Practice Design Lead for Transportation at IBM to explore how "smart" technology is shaking up many industries. His new book, “Designing Agentive Technology: AI That Works for People,” explores solutions, implications and ethics of design "smart" products for customers. Buy Chris' book: http://rfld.me/2tXjjSf Follow Chris Noessel on Twitter: https://twitter.com/chrisnoessel Follow Rosenfeld Media on Twitter: https://twitter.com/rosenfeldmedia

What goes into crafting a truly amazing enterprise-level user experience? Theresa Neil, founder of Strategy + Design, discusses the unique UX challenges faced by enterprise-level clients. She outlines a strategy for EUX veterans - and for those new to UX - to ensure that you don't reinvent the wheel. We’re honored to have Theresa Neil as our Theme Leader for Crafting Enterprise Experiences at this year’s EUX Conference. Get your tickets at www.enterpriseux.net or follow along on Twitter at @EXConference. Follow Theresa Neil on Twitter : https://twitter.com/theresaneil Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

Did you talk to your smartphone today? Ask Google Home to play your favorite audiobook? The two-way conversation with technology has graduated from metaphor to reality. Lou sits down with Giles Colborne, author of “Simple and Usable” and the CEO/founder of CX Partners, to explore how having meaningful, interactive conversations with our tech is shaping and changing UX design. Giles spoke at To Be Designed, a virtual conference we held on April 25. Buy the recorded program here: http://rfld.me/2nYaDYX Follow Giles Colborne on Twitter : https://twitter.com/gilescolborne

How will "smart" technology and AI impact work for humans? Dr. Elizabeth Churchill, director of UX at Google, talks to Lou about how she sees AI providing a creative counterpart to work done by humans, not as a means to supplant it. She discusses the difference between coordination tooling and skills tooling, and how both are primed to be invaluable components of the EUX toolbox. We’re ecstatic to have Elizabeth as our opening keynote speaker at the 2017 Enterprise UX Conference. Get your tickets at http://rfld.me/2ouQx8H or follow along on Twitter at @enterpriseUX. Follow Elizabeth Churchill on Twitter : https://twitter.com/xeeliz Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

To many, Mark Templeton is synonymous with Citrix and UX. As CEO, he revolutionized enterprise software by making it user-friendly. For many, that would be enough of a legacy - but not for Mark. He discusses what a legacy means to him, and gives a sneak-peak into his closing address at EUX 2017. Follow Mark Templeton on Twitter: https://twitter.com/markbtempleton Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia

What do exotic big cats, enterprise UX, and silos have in common? Answer: they all require empathy and understanding. Lou sits down with Toby Haug, Head of Design & Co-Innovation Center at SAP, to discuss building bridges between silos, and how his design network (Design at Business) radically changed his approach to connecting with enterprise silos. Love this podcast? Join us & Toby at the annual Enterprise UX Conference: http://rfld.me/2ouQx8H