Within The Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 532 features Kelley Cunningham, the Eaton County Central Dispatch Director, as she shares insights on workplace culture, public safety, and the importance of dispatchers in emergency response. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Her journey into public safety and the unexpected path that led her to dispatching. The importance of workplace culture and strategies to cultivate a positive environment. How the dispatch center prepares and trains to handle emergencies and prioritize mental wellness. The significance of public education and humanizing the voice within the 911 dispatch center. Reflecting on her career and the gratitude she holds for the experiences that have shaped her leadership. As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 531 features Rich, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Rich's 9-1-1 story Dynamic transformation of emergency dispatch technology Integrating military police background into dispatch Intense mental health challenges that dispatchers face And more As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 530 features Libby, Dispatch Supervisor with Eaton County Central Dispatch, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Libby's 9-1-1 story The Challenges and Memories of a Dispatcher in a Public Safety Family The Hardest Decision Ever Working with Your Parents And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 529 features Sondra Wesley, ECC Education Manager with Prepared. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Sondra's 9-1-1 story Unforgettable rescues Life lessons for dispatchers Revolutionizing dispatch centers And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 528 features Reese, 9-1-1 Communications Officer, Defiance County Sheriff's Office, OH. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Reese's 9-1-1 story The importance of knowing your location Heartbreaking 9-1-1 calls Calls that are meant for us And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 527 features Hannah, CTO w/Jacksonville Sheriff's Officer, FL. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Hannah's 9-1-1 story Heartbreaking police chase tragedy Life-saving moments Emotional turmoil and Covid And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 526 features Rhianna, Training Supervisor, and Peer Support Lead with Salt Lake Valley Communications Center. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Rhianna's 9-1-1 story Overcoming insecurities in training Life-changing career shift Passionate journey of teaching And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 525 features Open Mic stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 524 features #IAM911 stories from the Imagine Listening session at the 2023 Arkansas APCO/NENA Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 523 features a special Christmas Open Mic LIVE episode with Ricardo and Dawn Shumway. Purchase your copy of Imagine Listening on Amazon Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – 50 Shades of Chicken Christmas in Dispatch Creepy Christmas break-in 12 Days of Christmas: Dispatch Edition And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 522 features a book reading of Imagine Listening - Your worst day is our everyday by its Author, Ricardo Martinez II. Purchase your copy of Imagine Listening on Amazon Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Burnout/struggle in dispatch Birth of the #IAM911 Movement Imagine Listening Book reading Behind the scenes and more And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 521 features Desiree, CTO, and Telecommunicator III out of Bentonville PD, Arkansas. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Desiree's 9-1-1 story Life changing moments First day of training Life Lessons And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.          

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 520 features Jeremie Meyer, RPL, Public Safety Communications Leader. Episode topics – Jeremie's 9-1-1 story Life lessons from a public safety career ADHD and Work The importance of recognition And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 519 features Open Mic stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 518 features #IAM911 stories from the Imagine Listening session at the 2023 Oklahoma Public Safety Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 517 features spooky and creepy stories that were submitted for the Halloween episode of Open Mic Live. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Spooky public safety stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 516 features Open Mic stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 515 features #IAM911 stories from the Imagine Listening session at the 2023 Indiana 911 Professionals Conference. WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY NOT BE SUITABLE FOR ALL AUDIENCES. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, THIS MAY BE A TRIGGER. LISTENER DISCRETION IS ADVISED. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 514 features Josephine Rios, Communications Operator 3 out of an agency in South Florida, and Founder of Latinas of 911. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Make sure to check out our guest below! Latinas of 911 - Facebook | Instagram | LinkedIn | Web Episode topics – Josephine's 9-1-1 story Overwhelming beginnings A rollercoaster of change "It's intimidating to go in there" And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 513 features Open Mic stories from the Imagine Listening session at the 9-1-1 Leadership Training retreat at the Mayan Ranch, hosted by the 360 Degree Dispatcher. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.