Within The Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 198 features Marc, Operations Center Supervisor with Queensland Ambulance Service, Queensland, Australia.  Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Marc's 9-1-1 story A call that sticks with him Differences in calls from Australia vs the United States And more... As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 197 features Michael, a police Lieutenant with the San Bernardino Police Department in California. This episode tells the story of the terrorist attack that took place on December 2nd, 2015, but from the side of those in the center and while Michael was in the field. Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – San Bernardino Terrorist Attack As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 196 features Samantha, dispatch supervisor with Fenton PD out of Michigan, past guest and Facebook podcast page admin. This episode revolves around 9-1-1 in the news.  Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Woman calls 9-1-1 for beer Bad! US man says he was shot by pet pooch Woman furiously sh*ts on floor of Time Hortons, throws it at employees Sloppy Joe - Urban Legend Woman who killed husband may have served lover's remains at BBQ As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 195 is a recap episode. In this episode I recap the last two conferences, upcoming sessions, giveaways and our month of May sponsor Kim Turner, LLC. Stay tuned for episode 196. This will be an episode you do not want to miss!  Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Indiana NENA/APCO recap NAVIGATOR recap Upcoming sessions Giveaways And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 194 features Lynn, Dispatch Supervisor with WestCom Emergency Communications, Iowa. This is the last episode recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada. Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Lynn's 9-1-1 story Catching the dispatch bug De-gloving And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 193 features Jim Marshall, Director of the 9-1-1 Training Institute and author of The Resilient 9-1-1 Professional. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada. Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Health and dispatch The Resilient 9-1-1 Professional  And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 192 features Lisa, 911 Manager with City of Fayetteville 911 Communications, NC. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada. Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Lisa's 9-1-1 story Deal with child callers Personal connections with those on the road And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 191 features Christine, Dispatch Supervisor with Waukesha County Communications and her daughter, Chloe. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada. Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Wellness for the 1st First Responder A brief look at "Growing up 911 " And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 190 features Luz, Emergency Dispatch Supervisor with City of Miami Police Department in Florida. Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – Luz’s 9-1-1 story From dispatch to supervisor Going beyond the call of duty A brief look at Hurricane Irma And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 189 features Todd, Training Coordinator with Cobb County, GA. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.  Sponsored by Kim Turner, LLC - Facebook | Instagram | Twitter | Web Episode topics – Todd’s 9-1-1 story From dispatch to training coordinator Peer support Technology in dispatch And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 188 features Brittany, Assistant Director of Fulton County out of Indiana. This was recorded at the Indiana NENA/APCO conference. Episode topics – Brittany’s 9-1-1 story Calls that stick with you And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 187 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Indiana NENA/APCO conference. Episode topics – Funny 9-1-1 stories Open mic blunders As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 186 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Indiana. This was recorded in front of a live audience at the Indiana NENA/APCO conference. Episode topics – #IAM911 stories As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 185 features Jared, Director of Dearborn County out of Indiana. This was recorded at the Indiana NENA/APCO conference. Episode topics – Jared's 9-1-1 story Reflecting on funny 9-1-1 calls And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 184 features Maranda and Tonya, dispatchers with Marshall County out of Kentucky. This is a powerful yet emotionally driven episode.  Unsung heroes: 911 dispatchers open up about Marshall County HS shooting - Web (article/video mentioned in episode) Episode topics – Maranda's 9-1-1 story Tonya's 9-1-1 story Marshall County HS shooting As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 183 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Iowa APCO conference during the closing session. Iowa APCO – Facebook | Web Episode topics – Funny 9-1-1 stories Open mic blunders As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 182 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Iowa. This was recorded at the Iowa APCO conference during the closing session. Iowa APCO – Facebook | Web Episode topics – #IAM911 stories Addressing an issue An announcement for the national APCO conference  As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 181 features Aaron, dispatcher with Carroll County and Cody, head of the popular Facebook Page Nocturnal Dispatchers as well as a dispatcher with Boone County out of Iowa. This episode was recorded at the Iowa APCO conference. Iowa APCO – Facebook | Web Episode topics – Aaron’s 9-1-1 story Cody’s 9-1-1 story A story of PTSD Calls that stick with you The lighter side of 9-1-1 And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 180 is sponsored by 911 Gold Line Training and features Joe, Operations Manager with Cedar Rapids Police Department. This episode was recorded at the Iowa APCO conference. Episode Sponsor - 911 Gold Line Training - Facebook | Instagram | Twitter | Web Iowa APCO – Facebook | Web Episode topics – Joe’s 9-1-1 story Saving lives on duty and off duty Iowa APCO conference reflection And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 179 features Sheila with Buena Vista County Communications (911), is the Iowa APCO Telecommunicator of the Year, and this episode was recorded at the Iowa APCO conference. Iowa APCO – Facebook | Web American Heart Association - (As mentioned in the episode)   Episode topics – Sheila's 9-1-1 story Calls that stick with you Iowa APCO Telecommunicator of the Year Award And more As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com