Mgma Small Talk

In this episode of the MGMA Week in Review podcast, we feature articles on fake healthcare reviews and the U.S. Supreme Court's decision to uphold the ACA. Sources in this episode: https://khn.org/news/article/supreme-court-declines-to-overturn-aca-again/ https://www.beckershospitalreview.com/digital-marketing/patients-rely-on-provider-reviews-yet-20-of-healthcare-reviews-may-be-fake-on-google-and-yelp.html Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we're joined by Sheila Dreyer Van Buskirk, vice president, research and insights at Synchrony, and Taylor Trowbridge, account director at Chadwick Martin Bailey. They’re here today to talk about patient sentiment since the pandemic began and explore how the industry’s future will be shaped by consumer perspectives. Thanks to CareCredit and to CCSP for sponsoring this week’s show. CareCredit, a leading healthcare credit card, helps improve the patient financial experience and health system financial performance by making it easier for patients to pay their copay, coinsurance, deductible or care not covered by insurance over time and often with promotional financing. Visit www.carecredit.com/mgma to learn more or get started today. With packages starting at only $35, and the ability to scale as little or as much as needed, CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at https://www.callcenter-salespro.com/. I

In this episode of the MGMA Week in Review podcast, we feature articles on competitive benefits packages, modifications to the Provider Relief Fund, and improving diagnostic accuracy. Sources in this episode: https://www.mgma.com/data/data-stories/a-competitive-and-comprehensive-benefits-package-c https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-13,-2021-mgma-urges-modifications-to-the-provi https://www.mgma.com/resources/health-information-technology/using-data-to-improve-patient-satisfaction-and-dia Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we're joined by Judy Holmes (https://www.linkedin.com/in/judyholmesjd/). Judy is an attorney with a special focus on employment law for healthcare practices. She is here today to talk about the unique legal and HR challenges facing medical practices in a remote and hybrid work environment. You can hear Judy speak on employment law at MGMA’s upcoming Human Resources Certificate Program on June 15-16. Go to mgma.com/events to learn more and to register. And thanks to MineralTree and to Call Center Sales Pro (CCSP) for sponsoring this week’s show. MineralTree is the leading AP and payment automation provider in healthcare. To learn more, visit www.mineraltree.com/MGMA. CCSP is ready to learn how you measure success and build a custom solution to meet it. Learn more at https://www.callcenter-salespro.com/mgma. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to in

In this episode of the MGMA Week in Review podcast, we feature articles on physician burnout, value-based payments, and employers offering vaccine incentives. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-letters/may-25,-2021-mgma-and-other-leading-healthcare-org https://www.mgma.com/data/data-stories/nearly-half-of-america%E2%80%99s-doctors-are-busier-than-e https://www.forbes.com/sites/jackbrewster/2021/05/28/employers-can-require-workers-to-get-vaccinated-government-says Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we're joined by Sharon Ginchansky. Sharon is an HR expert and a consultant with the Brittain-Kalish Group (https://brittainkalishgroup.com/). She's here today to talk about the keys to employee engagement when managing both an in-office and a remote workforce. You can learn more from Sharon and other HR experts and earn your Human Resources Management Certificate June 15-16. Go to https://bit.ly/2Rdzx6R for more information or to register. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Wil

In this episode of the MGMA Week in Review podcast, we feature articles on cybersecurity, updates to the Merit-based Incentive Payment System (MIPS), and reengaging patients and staff in a post-Covid-19 world. Sources in this episode: https://www.mgma.com/data/data-stories/with-cyberattacks-on-the-rise,-cyberinsurance-may https://www.mgma.com/advocacy/position-papers/mips https://mgma.com/resources/operations-management/reengaging-healthcare-consumers-in-a-post-covid-19 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the healthcare discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we're joined by Dr. Pat Hunt, chief medical officer, QGenda (https://www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Week in Review podcast, we feature articles on H.R. 3173, Covid-19 vaccines for kids, and embracing virtual care. Sources in this episode: https://www.mgma.com/advocacy/advocacy-statements-letters/advocacy-statements/may-13,-2021-mgma-statement-on-house-of-representa https://www.modernhealthcare.com/government/how-covid-19-vaccines-will-work-kids-us https://www.kevinmd.com/blog/2021/05/how-do-patients-really-feel-about-virtual-care-and-electronic-patient-engagement.html Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we're joined by Dr. Nwando Olayiwola (https://huma.na/3f0Zujc), chief health equity officer and senior vice president at Humana. Dr. O is here to discuss health equity, social determinants of health, and the impact on at-risk patient populations. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham, and Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Week in Review podcast, we feature articles on the CDC’s changes in guidelines regarding wearing masks, efforts to get docs’ help with lagging vaccination efforts, and developing strategies to address physician burnout. Sources in this episode: https://www.nbcnews.com/science/science-news/s-science-convinced-cdc-lift-mask-mandates-rcna932 https://politi.co/3hrEvr7 https://www.mgma.com/data/data-stories/healing-moral-injury-what-should-your-strategy-to Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com. Have a great weekend!

In this episode of the MGMA Insights podcast, we're joined by Rob LaMagna-Reiter, chief information security officer at FNTS(https://www.fnts.com/), who discusses the cyberthreats to medical practices and what practice leaders can do to keep their patient information safe. Thanks to RingCentral for sponsoring this week’s show. RingCentral is offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.

In this episode of the MGMA Week in Review podcast, we feature articles on the challenges of retaining qualified medical assistants, the creation of the COVID-19 Coverage Assistance Fund, and soaring medical debt. Sources in this episode: https://www.mgma.com/data/data-stories/mas-mia-the-covid-19-pandemic-made-hiring-medical https://www.hrsa.gov/covid19-coverage-assistance https://www.cbsnews.com/news/pandemic-medical-debt-overdue-debt-collectors Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Also, you can hear healthcare thought leaders and medical practice experts speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. If you h

In this episode of the MGMA Insights podcast, we're joined by Dr. Scott Fowler, JD, MD, FACOG, president and chief executive officer of Holston Medical Group (HMG), an independent physician practice that manages care for more than 200,000 patients in eastern Tennessee and Virginia. Dr. Fowler is a nationally recognized expert and speaker on the role of physician leaders in creating value in healthcare, rural health engagement, and healthcare innovation. You can hear other thought leaders and medical practice experts speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. And thanks to RingCentral for sponsoring this week’s show. RingCentral and MGMA are offering a free new ebook focusing on the payer-provider relationship. Download your copy at go.ringcentral.com/mgma-healthcare.html. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover

In this episode of the MGMA Week in Review podcast, we feature articles on telehealth advocacy, fax and HIPAA compliance, and the digital mental health market. Sources in this episode: https://www.mgma.com/getattachment/b4e55ebb-6ab6-4c7d-b906-494f265ec0ad/MGMA-written-comments-Charting-the-Path-Forward-for-Telehealth-hearing.pdf.aspx?lang=en-US&ext=.pdf https://www.medicaleconomics.com/view/fax-vs-hipaa-devil-s-in-the-details https://www.fiercehealthcare.com/tech/digital-mental-health-market-booming-here-s-why-some-experts-are-concerned? Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

In this episode of the MGMA Insights podcast, we're joined by Laura Jacquin, managing director at BRG, and Peter Altschuler, director at BRG. Laura and Peter are here to talk about how medical groups can optimize scheduling and access today, and lay the foundation for AI in the future, by using advanced analytics to pinpoint provider practice patterns and patient behavior. You can hear Laura and Peter speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a live stream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel.

Dr. Gary S. Kaplan, MD, FACP, FACMPE, FACPE, chief executive officer of Virginia Mason Franciscan Health and senior vice president, CommonSpirit Health, shares reflections on the recent merger between Virginia Mason and CHI Franciscan to form Virginia Mason Franciscan Health, and how leaders in healthcare benefit from being systems thinkers and trained in Lean concepts. Producer: Chris Harrop, MGMA senior editorial manager Intro/outro audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0)

In this episode of the MGMA Week in Review podcast, we feature articles on renewal of the public health emergency, remote patient monitoring and psychological safety in the workplace. Sources in this episode: https://www.phe.gov/emergency/news/healthactions/phe/Pages/COVID-15April2021.aspx https://www.mgma.com/data/data-stories/is-there-room-to-grow-with-remote-patient-monitori https://hbr.org/2021/04/what-psychological-safety-looks-like-in-a-hybrid-workplace?ab=hero-subleft-3 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

In this episode of the MGMA Insights podcast, we're joined by John Tollerson, chief medical information officer, Kalispell Regional Healthcare. John is here today to talk about how to examine analytics to make data more meaningful to patients and staff and how that analysis can provide vital insights into organizational performance.  You can hear John speak at MGMA’s upcoming Medical Practice Excellence Pathways Conference May 11-13. For more information or to register, go to mgma.com/pathwaysconference. Thanks to Nuance for sponsoring this week’s show. Visit nuance.com/DAX to sign up for a livestream demo and explore how DAX, Nuance’s ambient clinical intelligence solution, can transform your organization. If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter at https://twitter.com/MGMADaniel. MGMA Insights is presented by Decklan McGee, Rob Ke

In this episode of the MGMA Week in Review podcast, we feature articles on Johnson & Johnson’s vaccine delay, contactless payment strategies, and remote work at medical practices. Sources in this episode: https://www.statnews.com/2021/04/14/cdc-advisory-panel-delays-decision-on-johnson-johnson-covid-19-vaccine/ https://www.mgma.com/resources/revenue-cycle/putting-consumers-at-the-center-of-your-physician https://www.mgma.com/data/data-stories/fostering-a-sense-of-connection-with-your-remote-w Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you want to learn from healthcare thought leaders, join us virtually May 11-13 at mgma.com/pathwaysconference. If you have a story you want to share with us, email us at podcasts@mgm