Mgma Small Talk

In this episode of the MGMA Week in Review podcast, we feature articles on a return to virtual care, the Supreme Court's OSHA ruling, and the healthcare labor shortage. Sources in this episode: https://www.mgma.com/data/data-stories/surging-omicron-cases-push-patients-back-to-virtua https://www.supremecourt.gov/opinions/21pdf/21a244_hgci.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-01-13&utm_medium=email&utm_campaign=government-affairs&mkt_tok=MTQ0LUFNSi02MzkAAAGB9G_qMtKEwrtpqrdtbC9KiiJwM2gydhEnG6niVwraCzDg1KjSK_Vv94k7Slgus7wTyO4a5553MyAT5H8BJU3MZmT3G4fJJDfoMHRNZcibqg https://www.fiercehealthcare.com/hospitals/these-5-trends-will-shape-healthcare-s-labor-shortages-2022-and-beyond?mkt_tok=MTQ0LUFNSi02MzkAAAGB6N6dDl4shyZrLlIHixYTS9d6Fh7qXBm3nWiWEYwdldB69BFz2bwJtfRLKOImW0DTmuShFAWlLzFGel4jQk1u9MgpyYswFCnf5qBwKNe-LQ https://www.cms.gov/files/document/cms-omnibus-covid-19-health-care-staff-vaccination-requirements-2021.pdf?utm_source=nl-gov-ed-washington-connection-reg-alert-2022-

In this episode of the MGMA Business Solutions podcast, we’re joined by Dr. Jared Pelo, Chief Clinical Product Officer at Nuance Healthcare (www.nuance.com/healthcare.html), where he helps lead the ambient clinical intelligence team. Dr. Pelo discusses the role that AI plays in helping deal with the burden of administrative tasks and create better efficiencies. Resources for this episode: • https://www.linkedin.com/in/jared-pelo-b849026/ • https://whatsnext.nuance.com/healthcare/how-ambient-clinical-intelligence-replaces-scribes/ • https://gate.sc/?url=https%3A%2F%2Fwww.mgma.com%2Fresources%2Fhealth-information-technology%2Fmeet-the-exam-room-of-the-future-and-reduce-burnou&token=e56b0f-1-1641943856377 • www.nuance.com/healthcare.html • https://www.linkedin.com/showcase/nuance-healthcare-solutions Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you why. To learn more, v

In this episode of the MGMA Week in Review podcast, we feature articles on 'disruptive patients', no surprise billing, and effective feedback loops. Sources in this episode: https://www.mgma.com/data/data-stories/are-incivility-and-pandemic-denial-from-unruly-pat https://mgma.com/advocacy/issues/surprise-billing?mkt_tok=MTQ0LUFNSi02MzkAAAGBznXYo56YVe1iTBjCI9hguq0tdyvjojxy1xJiP6Ng0ld9WJF7JFvZLvzlwrM4tqlrXQHfBAtlydqrVF-2mSDZ53cZr3qnjzfphXdKBdPMDw https://hbr.org/2021/12/feedback-isnt-enough-to-help-your-employees-grow?utm_medium=email&utm_source=newsletter_monthly&utm_campaign=leadership_not_activesubs&deliveryName=DM169614 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. Listen to our podcasts at www.mgma.com/listen. If you have

Noel M. Adachi, MBA, CEO and President of AAAHC, discusses how surveyors and accreditation staff have continued their work on the ambulatory care space throughout the pandemic, and why having best practices and standardization help organizations in an area of high turnover. Find more episodes at www.mgma.com/executive-session. Producer: Chris Harrop, senior editorial manager, MGMA Audio: "Street Walk," Paolo Pavan (CC BY-NC-SA 4.0).

Welcome to the second episode of the MGMA Leadership Insights podcast. Today, we’re joined by Paola Turchi, FACMPE, MSHCA, FHFMA, CPC. Paola is a healthcare consultant and revenue cycle expert who is passionate about bringing leadership insights to healthcare professionals and finds sources as wide-ranging as Ted Lasso and the Harvard Business Review in inspiring and educating audiences and clients. Paola believes great leaders display a clear vision for everyone to embrace and "truly respect each individual team member as a key contributor to their success." Resources for this episode: • Ted Lasso (https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy) • MGMA (mgma.com/events) • Harvard Business Review (https://hbr.org/) • Dr. John Kotter (https://www.kotterinc.com/8-step-process-for-leading-change/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and they’d love to show you wh

In this episode of the MGMA Week in Review podcast, we feature articles on the Omicron surge, healthcare worker safety, and overcoming burnout. Sources in this episode: https://www.mgma.com/data/data-stories/omicron%E2%80%99s-holiday-surge-causes-a-perfect-storm-for https://www.cdc.gov/media/releases/2021/s1223-emergency-guidance-prepare-for-omicron.html?utm_source=nl-corp-ja-insights-newsletter-2021-12-28&utm_medium=email&utm_campaign=general-communications&mkt_tok=MTQ0LUFNSi02MzkAAAGBoMU5fpG-mEKAXXj4WaDL3Dzw8NFl_xFE79XAZSTdEEhJwYFpmiWqo-hE4C0eWz3mzVeRfIOJojX2xJ_IVSMl9djFjzWVciUtx8npcT26ng https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-why-burnout-is-an-epidemic-and-what-to-do-about-it?cid=other-eml-dre-mip-mck&hlkid=a774e1a8976d4a078406df70a8406fd5&hctky=10385023&hdpid=2029de4c-9612-49e8-b305-41053932e694 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, joi

In this "best of 2021" show, our last Insights episode of the year. we’re joined by three guests who talk about resilience, innovation and kindness in healthcare. First, is Laurie Baedke (https://www.lauriebaedke.com/). Laurie is Director of Healthcare Leadership Programs at Creighton University. In this conversation, recorded in February 2021, Laurie talks about resiliency, resilient leaders and the habits of high-performing executives. Next, we hear from Dr. Pat Hunt, chief medical officer, QGenda (www.qgenda.com/). Dr. Hunt is both an entrepreneur and an emergency medicine physician and he believes that physicians are natural entrepreneurs because of their curiosity and willingness to try new approaches until a solution is found. This interview took place in May 2021. In our final conversation, we hear from keynote speaker Shola Richards. Shola is founder and CEO at Go Together Global (sholarichards.com/insights/). In this September 2021 interview, Shola explains how kindness and mindfulness help health

In this episode of the MGMA Week in Review podcast, we feature articles on the MGMA Stat year in review, elective surgeries, and active listening. Sources in this episode: https://www.mgma.com/resources/operations-management/mgma-stat-2021-year-in-review-weary-ready https://www.healthcaredive.com/news/hospitals-clamp-down-elective-surgeries-covid-19-surges/611769/ https://hbr.org/2021/12/how-to-become-a-better-listener Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

Our guest today is Peter Valenzuela. Peter is chief medical officer of Mercy Medical Group, an affiliate of Dignity Health. He is also an author and cartoonist who created the popular Doc-Related comic strip. He recently published the book "Doc-Related: A Physician's Guide to Fixing Our Ailing Health Care System." Resources for this episode: https://www.linkedin.com/in/petervalenzuela/ https://www.dignityhealth.org/sacramento/medical-group/mercy-medical-group https://www.doc-related.com/ https://www.amazon.com/Doc-Related-Physicians-Fixing-Ailing-Health/dp/0578258048/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr= Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to medevolve.com/about-us/ to learn more. MineralTree is a leading AP and payment automation provider in healthca

In this episode of the MGMA Week in Review podcast, we feature articles on the 'Wage War', MIPS, and Nursing Burnout. Sources in this episode: https://www.mgma.com/data/data-stories/wage-war-medical-practices-battling-with-industrie https://qpp.cms.gov/mips/exception-applications?utm_source=nl-gov-ed-washington-connection-2021-12-16 https://www.healthcaredive.com/news/nurses-brunt-pandemic-covid-19-women/607659/ Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

Our guest today is Matt Seefeld. Matt is executive vice president at MedEvolve, Inc. He is also the founder of myLifeLink. Matt is here today to discuss, among other things, "How Workflow Automation Can Transform Your Revenue Cycle Management Amid Staff Shortages." Resources for this episode: mgma.com/store and search for "Workflow Automation" to register for the free on-demand webinar with Matt Seefeld. You can earn ACMPE and CEU credits. https://www.linkedin.com/in/matt-seefeld-521319/ https://medevolve.com/about-us/ https://www.mylifelinkapp.com/ Sponsors: Thanks to MGMA.com/events and to MedEvolve for sponsoring this week’s show. If you don’t know the outcomes your staff are producing every day, you aren’t operating successfully. MedEvolve can help you find solutions to the biggest problems medical practices face. Go to https://medevolve.com/about-us/ to learn more. Recognizing that staffing is the biggest challenge heading into 2022 for medical practices, MGMA is offering a five-hour virtual

In this episode of the MGMA Week in Review podcast, we feature articles on fully vaccinated medical staffs, Medicare relief, and staying safe at holiday office parties. Sources in this episode: https://www.mgma.com/data/data-stories/one-year-into-covid-19-vaccinations,-most-medical https://revcycleintelligence.com/news/house-passes-bill-to-avert-medicare-sequester-paygo-cuts https://www.physicianspractice.com/view/managing-office-holiday-party-risks Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

Welcome to the first episode of the MGMA Leadership Insights podcast. Today, we’re joined by Steve Dickens, FACMPE, JD (https://www.linkedin.com/in/stephen-a-dickens-651b479/). Steve is vice president of medical practice services at SVMIC (https://home.svmic.com/). Steve believes great leaders are forged through great relationships and great character. As he says, "leadership is simple; it's just not easy." Resources for this episode: • Leadership is a Verb (https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Exceptional Leaders Playbook(https://tracyspears.com/books/) by Tracy Spears and Wally Schmader • Life's Little Instruction Book (https://www.amazon.com/Lifes-Little-Instruction-Book-Observations/dp/1558538356) by H. Jackson Brown • John Maxwell (https://www.johnmaxwell.com/) • Mary Kelly (https://productiveleaders.com/) Sponsors: Thanks to MineralTree and to MedEvolve for sponsoring this week’s show. MineralTree is a leading AP and payment automation provider in healthcare, and t

In this episode of the MGMA Week in Review podcast, we feature articles on medical supply costs, health worker vaccine mandates, and the golden rule. Sources in this episode: 2022 Medicare Outlook (https://mgma.com/events/2022-medicare-outlook -- this is an MGMA member-exclusive webinar) https://www.mgma.com/data/data-stories/medical-supply-costs-still-high-amid-covid-19-spik https://apnews.com/article/coronavirus-pandemic-joe-biden-business-health-lawsuits-2d05c688115e139b034ec4a497140c3b https://hbr.org/2021/11/becoming-a-more-humane-leader Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

In this episode of the MGMA Insights podcast, we welcome Tony Stajduhar (https://www.linkedin.com/in/tony-stajduhar/), president of Jackson Physician Search (https://www.jacksonphysiciansearch.com/). Tony recently spoke at MGMA's Leaders Conference DX on the topic of physician succession planning. This episode is recorded live from the DX conference. Research paper on physician succession planning: https://www.jacksonphysiciansearch.com/jackson-physician-search-and-mgma-release-new-study-getting-ahead-of-physician-turnover/ Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience for patients and physicians alike. Learn how your group can increase patient satisfaction and loyalty by visiting mdvip.com/patientloyalty

In this episode of the MGMA Week in Review podcast, we feature articles on healthcare supply chains, telehealth, and staff retention strategies. Sources in this episode: https://www.mgma.com/resources/operations-management/supply-chain-reactions-mgma-bestprice-on-the-right https://www.medicaleconomics.com/view/telehealth-can-boost-patient-acquisition-loyalty https://hbr.org/2021/11/6-strategies-to-boost-retention-through-the-great-resignation Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

In this episode of the MGMA Insights podcast, we’re joined by Jessica Ellis-Wilson (https://www.linkedin.com/in/jessicaelliswilson). Jessica is a CMPE, as well as a consultant, speaker, and coach who has found through research that "Many of our daily pain points like isolation, societal disparities and inequities, and systemic bias can be assuaged – if not eliminated – by embracing empathy, compassion, and kindness for ourselves and those around us." Resources for this episode: • Compassionomics (https://www.compassionomics.com/) by Stephen Trzeciak and Anthony Mazzarelli • The Empathy Effect (https://empathetics.com/the-empathy-effect/) by Helen Riess • Blind Spot: Hidden Biases of Good People (https://www.amazon.com/Blindspot-Hidden-Biases-Good-People/dp/0345528433/) by Mahzarin Banaji and Anthony Greenwald • Jessica Ellis-Wilson's website: (https://www.pmalconsulting.com/) Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers bi

In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, Medicare changes, and outstanding medical bills. Sources in this episode: https://www.mgma.com/data/data-stories/for-medical-practices,-staying-productive-amid-cov https://mgma.com/resources/analysis-final-2022-medicare-physician-payment-and (MGMA member exclusive content) https://www.healthcaredive.com/news/patients-defer-healthcare-existing-medical-debt-transunion/609759 Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. If you have a story you want to share with us, email us at podcasts@mgma.com.

In this episode of the MGMA Insights podcast, we’re joined by Shannon Lockrem (https://www.linkedin.com/in/shannon-lockrem-1a15158/). Shannon is director of practice operations at Stanford Medicine Partners. She is also the 2021 MGMA Harwick Innovation Award winner. The Harwick Award is designed to recognize and celebrate the success of an individual who has developed an innovative solution that positively impacts practices, providers and/or patients in their community. Resources: https://www.mgma.com/membership/get-involved/awards/2020-mgma-awards https://stanfordhealthcare.org/medical-clinics/stanford-medicine-partners-emeryville-primary-care.html Sponsors: Thanks to MDVIP and to CareCloud for sponsoring this week’s show. CareCloud’s free revenue cycle assessment uncovers billing mistakes, so you can see how to claim every last dollar. Get your free assessment by visiting carecloud.com/assessment. MDVIP’s fee-based wellness program provides a better, more personalized primary care experience f

In this episode of the MGMA Week in Review podcast, we feature articles on bad medical debt, surprise billing, and medical staff recruitment and retention. Sources in this episode: https://www.mgma.com/data/data-stories/not-so-graceful-aging-half-of-practices-saw-days-i https://mgma.com/resources/government-programs/implementing-the-no-surprises-act-federal-regulati (MGMA member-exclusive content) https://www.medicaleconomics.com/view/how-to-hire---and-keep---the-right-employees-for-your-practice Additional resources: To keep up with the latest healthcare legislation, visit mgma.com/advocacy. If you want to become part of the discussion, join the MGMA STAT panel by texting “stat” to 33550. Keep up with the latest industry news by subscribing to the MGMA Insights Newsletter at mgma.com/insightsnewsletter. And accelerate your path to medical practice leadership by joining us online Nov. 16-18 for our Digital Experience (DX)! MPE: Leaders Conference, which creates an environment where people can learn f