Mgma Small Talk

In this episode of the MGMA week in Review podcast, we feature articles on staffing challenges amid Covid-19 variants, proposals for new CMS MVPs, and behavioral health integration. Sources in this episode: MGMA Stat: https://www.mgma.com/data/mgma-stat-overview Kraken variants: https://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/kraken-covid-19-variant.aspx CMS MVPs: https://qpp.cms.gov/mips/candidate-feedback?mkt_tok=MTQ0LUFNSi02MzkAAAGJRQz0lBnu0sfgZZTtn8HkkpWDAoHn16utcHvUoXmrM-9ZE-jPG-PhscusF56u88qxr-AF2vhJUe3SIaYzm4XmTVg3BH_rayB31HpzrdEo6g Behavioral Health Integration: https://mgma.com/practice-resources/operations-management/laying-the-foundation-for-behavioral-health-integr?mkt_tok=MTQ0LUFNSi02MzkAAAGJO1bM7Ly63TrqPXWEiUJJAPaRr6Ob2l4ntcU1WeVTcS0HaytswSx1a1UfVgmgncy3v35S3DmAkSTNQIwxzNsHRHwewitZ7hOxfKk6TV9e_Q BHI Collaborative: https://www.ama-assn.org/topics/behavioral-health-integration-bhi-collaborative Sponsor: This episode is brought to you by the Medical Practice

In this episode of the MGMA Business Solutions podcast, we're joined by Bri Palowitch, clinical informatics pharmacist at Surescripts and Scott Rochowiak, manager of product performance at Surescripts. In this thought leader discussion, we discuss issues with prescription quality workflow disruption and examine solutions for those problems. Resources from this episode: Surescripts: https://surescripts.com/ Additional Resources: MGMA Member Network -- https://www.mgma.com/membership?utm_campaign=membership&utm_medium=cpc&utm_source=ppc-membership-search-dm-ng&url=https://www.mgma.com/membership/memberships/individual%3Futm_campaign%3Dmembership%26utm_medium%3Dsearch%26utm_source%3Dppc-membership-search-dm-ng&gclid=Cj0KCQiA_P6dBhD1ARIsAAGI7HBZWw8Dxb0SVsjIqaniK7TiRzb8ZEbexcfHF_eRPUDEINSExXAxxRgaAhtKEALw_wcB MGMA DataDive: https://www.mgma.com/data/landing-pages/mgma-datadive-overview?utm_campaign=data&utm_medium=cpc&utm_source=ppc-datadive-overview-dm-ng&url=https://www.mgma.com/d

Our guest today is Lauren K. Harris, FACMPE, owner of Harris Healthcare Consulting. Lauren is featured as part of our MGMA Member Spotlight podcast series and is a living testament to the benefits of certification, continuing education, and lifelong learning. Sources: Lauren Harris on LinkedIn: https://www.linkedin.com/in/laurenkempeesharris/ Lauren Harris website: https://www.harrishealthcareconsulting.com/ Oregon MGMA: https://www.omgma.com/ Lauren's nonprofit: www.assemblyofthewanderingshepherd.org How to Say Anything to Anyone (book): https://www.amazon.com/How-Say-Anything-Anyone-Relationships/dp/1608324095/ref=sr_1_1?gclid=CjwKCAiAk--dBhABEiwAchIwkTIXjZK0QHVK4fxaqo53GPi_FhXp3DamDY6FwCUyWQT1DUV6gIIGRRoC7IMQAvD_BwE&hvadid=241913575822&hvdev=c&hvlocphy=9028740&hvnetw=g&hvqmt=e&hvrand=512066385902858160&hvtargid=kwd-54755289595&hydadcr=22569_10346741&keywords=how+to+say+anything+to+anyone&qid=1673307711&qu=eyJxc2MiOiIxLjkyIiwicXNhIjoiMS40MiIsInFzcCI6IjEuNjIif

In this episode of the MGMA week in Review podcast, we feature articles on call centers, a MIPS EUC extension, and in-house staffing agencies. Sources in this episode: Contact Centers in Focus: https://www.mgma.com/data/data-stories/phone-systems,-contact-centers-in-focus-for-medica MIPS EUC Application: https://qpp.cms.gov/mips/exception-applications?py=2022#extremeCircumstancesException-2022 In-house Staffing Agencies: https://khn.org/news/article/squeezed-by-temp-nurse-costs-hospital-systems-create-their-own-staffing-agencies/?mkt_tok=MTQ0LUFNSi02MzkAAAGJFzyRgJLScfQQ_e_ptJ4xwH9xZUric53AIL0ew_Ak45H4Td33aZP4oPa1axZJKwybCVFBfZ-Fo4DjpFusQOws7tqJizrTCknUTVqEN5vqdA Sponsor: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights from both disciplines and learn about topics that shape the future success of medical practice organizations. Go to https://mgma.com/events/mpe23-financial-operati

Our guest today is Carrie Kozlowski, chief operating officer and co-founder of Upfront Healthcare Services. Carrie is also a former member of the board of directors at MGMA. Carrie began her career as an occupational therapist and has taken on a variety of roles throughout the healthcare industry, always with an eye on finding solutions for organizations and building stronger cultures and more empathic leaders within those practices. Resources: Upfront Healthcare -- https://upfronthealthcare.com/our-team/carrie-kozlowski/ Carrie Kozlowski on LinkedIn -- https://www.linkedin.com/in/carriekozlowski/ American Icon: https://www.amazon.com/American-Icon-Mulally-Fight-Company/dp/0307886069 MGMA Board of Directors -- https://www.mgma.com/about-mgma/organization/board-of-directors MGMA Member Network -- www.mgma.com/membership/get-inv…ved/member-network Sponsor: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attende

Our guest today on the MGMA Member spotlight podcast is Felicia Nicely, Practice Administrator at Owensboro Health for Gastroenterology and Preventive Services. Felicia is a recipient of The Future Five award, which annually recognizes five professionals in healthcare who are within the first five years of their careers. Each of these recipients "has demonstrably impacted their organization or the industry." In Felicia's case, she has worked to improve efficiencies and opportunities for workflow improvement, as well as, community outreach and engagement. She has also focused on helping decrease the rate of lung cancer mortalities. Resources: MGMA Future Five Award -- https://www.mgma.com/membership/get-involved/awards/the-future-five-award MGMA Member Network -- https://www.mgma.com/membership/get-involved/member-network Sponsor: This episode is brought to you by the Medical Practice Excellence: Financial and Operations Conference 2023. During our premiere spring event, attendees will gain key insights

In this episode of the MGMA Week in Review podcast, we review the year that was, taking a look at legislation, patient access, and healthcare technology. Source: Further Down the Road to Recovery: The 2022 MGMA Stat Year in Review and 2023 Predictions: https://mgma.com/practice-resources/human-resources/further-down-the-road-to-recovery-the-2022-mgma-st?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-dec-2022-newsletter1108-12-27&mkt_tok=MTQ0LUFNSi02MzkAAAGI8zADs-A4-VrQdEG-54ps1BWhemc-VTSArTFszgRDt7EABXqtJxzAF8cSgasi48bKXKlcOnVYb08M_fogWwsYsVkKaSpqaxMDVCt6MqIfJA Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go tohtt

In this episode of the MGMA Week in Review podcast, we feature articles on how to ask for help at work, an HRSA update, and keys to reducing physician stress. Sources: How to ask for help at work: https://hbr.org/2022/12/how-to-get-better-at-asking-for-help-at-work?utm_medium=email&utm_source=newsletter_daily&utm_campaign=dailyalert_notactsubs&deliveryName=DM239166 HRSA Decision Review: https://www.hrsa.gov/provider-relief/compliance/decision-review?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS9xKISyd9H3ry-ESJ2RTUGy12VOaT_jBhp181-SEw317xYjA6l1gVe_Dnc6sGiTSWd7gufJgkMS9_QybY-rF9drdnH43vxtQ5d1ekg HRSA Auditing Information -- https://www.hrsa.gov/provider-relief/reporting-auditing?mkt_tok=MTQ0LUFNSi02MzkAAAGI2OfzS4QGKcfwyIwhLSvtsIv5QKAjs2JSr32WYLbYxu5FSnCez9i12o3ZSlkB6wjDZUMN6ZBBERtjqzAg7CsSLadMwe0QvzTbJuJ9ZnxiBg Reducing physician burnout: https://www.ama-assn.org/about/leadership/reducing-physician-burnout-must-be-urgent-national-priority?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-de

As you know, burnout, stress and other mental health-related issues are at all-time highs for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders said their level of stress or burnout had increased in 2022. Because of this stress-related epidemic, MGMA is offering a new podcast series, Mindful Medicine, where each episode we will talk with experts in the fields of psychology, neurology, leadership and mindfulness to help explain workplace stress and provide tools and resources to combat it. Our guests for this episode are: Mo Edjlali, CEO and founder of Mindful Leader (https://www.mindfulleader.org/about). Mo has a background in the tech space and in project management. He's also a serial entrepreneur who has worked for or partnered with several leading organizations including Accenture, FICO, and NASA. In 2013 he founded Mindful Leader where he currently serves as CEO. According to the company’s mission, Mo and his team had identified that “The current work environment

Our guest today is Jessica Minesinger, founder and CEO of Surgical Compensation & Consulting (SCC). Jessica is also an MGMA Consultant. Jessica works with physicians to navigate compensation opportunities. Utilizing data analytics, her mission is to empower physicians to negotiate successfully, ensure pay equality, and identify cultural fit. Resources: MGMA Consulting -- https://www.mgma.com/consulting/overview Jessica Minesinger -- https://www.mgma.com/consulting/meet-the-team/jessicaminesinger,cmom,facmpe MGMA DataDive -- https://www.mgma.com/data/landing-pages/mgma-datadive-overview?utm_campaign=data&utm_medium=cpc&utm_source=ppc-datadive-overview-dm-ng&url=https://www.mgma.com/data/landing-pages/mgma-datadive-overview%3Futm_campaign%3Ddata%26utm_medium%3Dsearch%26utm_source%3Dppc-datadive-dm-ng&gclid=Cj0KCQiAtICdBhCLARIsALUBFcHLigqV22RiT3PKzCixH_hOeds_wbsKArZSOTo8NXm9URXUY4jU3RwaAit7EALw_wcB Sponsor: This episode is brought to you by the MGMA Emerald Card* (https://about.mgma.card

In this episode of the MGMA Week in Review podcast, we feature articles on medical practice resolutions, the final days before the Medicare update, and patient hostility toward physicians and clinicians. Sources: Medical Practice Resolutions: https://www.mgma.com/data/data-stories/what’s-your-2023-resolution-for-improving-patient Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw Hostility Toward Physicians in Patient Messages: https://healthexec.com/topics/health-it/medical-records/ehr-review-burnout-hostility-physicians-messages?mkt_tok=MTQ0LUFNSi02MzkAAAGIqyV-t9JtKVVWYS20ZliMcHyIyn4HjjqthF0s3mOO8BItWtifDb3bFY39bmp1sYXSL0bDaggzV5O30-Mw2JPaDsvOtbRQ4lyeCmGYIQGE3A Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Net

Our guest today is Martin Shehan, vice president of Provider Practices at Mercer Health Medical Group. Mercer Health has been named an MGMA Better Performer and Martin is here to discuss the philosophy and the processes that helped the practice achieve that distinction. Resources: Better Performers: https://www.mgma.com/data/benchmarking-data/better-performers Mercer Health Profile: https://www.mgma.com/practice-resources/operations-management/mgma-better-performers-mercer-health-medical-group MGMA DataDive: https://www.mgma.com/data/landing-pages/mgma-datadive-overview Sponsor: This episode is brought to you by the MGMA Emerald Card* (about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to about.mgma.cards/ to get started today. *Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a f

In this episode of the MGMA Week in Review podcast, we feature articles on collecting patient A/R, more updates on Medicare, and bots and burnout. Sources in this episode: Collecting Patient A/R: https://www.mgma.com/data/data-stories/a-structured-approach-to-collecting-patient-a-r Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw Bots and Burnout: https://www.fiercehealthcare.com/ai-and-machine-learning/how-ai-decreasing-burnout-allowing-health-professionals-work-top-their The Medicare Outlook Webinar: mgma.com/events/2023-medicare…ZwG5szFJTsD6xOjg5Ekw Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs. Go to https://mgma.com/

Our guest today is Dr. Art Papier, co-founder and CEO at VisualDx. A dermatologist, Dr. Papier has a particular interest in the visual and graphical representation of diagnosis and reducing diagnostic error. In line with this goal, he is focused on transforming medical care to include the use of information technology at the time of decision-making. Resources: VisualDx: https://www.visualdx.com/ VisualDx Success Stories: https://www.visualdx.com/success-stories/ Dr. Art Papier on LinkedIn https://www.linkedin.com/in/art-papier-md-a94b256/ Sponsor: This episode is brought to you by the MGMA Emerald Card* (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to https://about.mgma.cards/ to get started today. *Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technol

In this episode of the MGMA Week in Review podcast, we feature articles on the great resignation and healthcare, more letters to Congress, and a Medicare outlook webinar Sources in this episode: Contact Congress Portal -- mgma.com/advocacy/get-involve…Uq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- mgma.com/news-insights/press/…zd6CkDovpOsn4Uibqlqw The Great Resignation and Healthcare: https://www.mgma.com/data/data-stories/the-great-resignation-and-healthcare-executives-wh The Medicare Outlook Webinar: https://mgma.com/events/2023-medicare-outlook?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-dec-2022-newsletter1201&mkt_tok=MTQ0LUFNSi02MzkAAAGIbMI6IvZhveEEKbPBh4aqPM4cEsKbQIeHa_cmuEiBLXsyLglR9gWpCMRweavsOsF9SrmIYXq9zA5MQ6mEu3-iBhZwG5szFJTsD6xOjg5Ekw Educational opportunity: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Cl

Our guest today is Deb Wiggs, FACMPE. Deb has dedicated her career to improving medical practices and the care patients receive and is the 2022 MGMA Lifetime Achievement Award winner. Deb is a former board chair of MGMA and was once the interim CEO of the organization, but her lasting impact on the industry may be her steadfast commitment to mentoring other healthcare leaders. Sponsor: This episode is brought to you by the MGMA Emerald Card* (https://about.mgma.cards/), the premier card built specifically for medical practice owners. With 1.5% cashback, paid MGMA dues bonus, no impact on personal credit, and vendor rebates, it’s tailor-made to medical practices. So what are you waiting for? Go to about.mgma.cards/ to get started today. *Conditions apply. Subject to approval. Mercantile Financial Technologies, Inc. is a financial technology company, not a bank. The MGMA Credit Cards are issued by Hatch Bank pursuant to a license from Mastercard. Mastercard is a registered trademark, and the circles desig

In this episode of the MGMA Week in Review podcast, we look at articles on Medicare, scheduling troubles, and physician burnout. Sources in this episode: Physician Burnout -- https://www.medicaleconomics.com/view/covid-19-pandemic-intensified-burnout-in-primary-care-physicians-around-the-world Scheduing Troubles -- troubles-force-61-of-patients-to-skip-medical-care/?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-nov-2022-newsletter1108-11-22&mkt_tok=MTQ0LUFNSi02MzkAAAGIPv80Cfqtr8txMz0uv2taCvChXPLtYe- Medicare Analysis: https://mgma.com/practice-resources/government-programs/analysis-final-2023-medicare-physician-payment-and?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-regalert1122&mkt_tok=MTQ0LUFNSi02MzkAAAGIQD9JkvuOQ2RoECS5-w2VfaQQZq86McnmG7mntgXvo6WwFrN7OhRSJ5p50gvkRNogG7NNECDyK5RQIZNvQ_m71OoMW24Txlsmu92e7YoKiw Medicare Webinar: https://www.mgma.com/events/2023-medicare-outlook?utm_source=email&utm_medium=marketo&utm_campai

Our guest today is Sam Poirier, CEO at Mercantile Financial, the industry-specific credit card platform designed to meet the unique needs of small businesses. Sources: MGMA Emerald Card: https://about.mgma.cards/ Sam Poirier LinkedIn: https://www.linkedin.com/in/samuelpoirier/ Mercantile: https://www.getmercantile.com/about Mercantile Industry News: https://www.prweb.com/releases/2022/10/prweb18949642.htm Education Opportunity: THDC Certificate Program: The Transformative Healthcare Delivery Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of Accountable Care Organizations (ACOs), Clinically Integrated Networks (CINs), Commercial Value-Based Care Programs and CMS’ Value-Based Care Programs, including MIPS and APMs. Go to www.mgma.com/events to attend this certificate program December 6-7 to gain valuable insights into these new healthcare models. Sponsors: This episode is brought to you by the MGMA business credit card (https://about.mgma.ca

In this episode of the MGMA Week in Review podcast, we feature articles on practice productivity, a letter to Congress, and doctors and telehealth. Sources in this episode: Contact Congress Portal -- https://mgma.com/advocacy/get-involved/contact-congress?mkt_tok=MTQ0LUFNSi02MzkAAAGIJKhuOEUGbRiKZ86fKx1Kxu7ldDx5637rWZ9rWmcLLDTYCrRcFAJQDHMwSnZ3-0zNpcLl6X-0rB5Udb0BIsogK7BCUq8aMonwZec5-etCoA#/ MGMA Letter to Congress -- https://mgma.com/news-insights/press/november-14,-2022-mgma-legislative-recommendations?utm_source=email&utm_medium=marketo&utm_campaign=gov-washingtonconnection-nov-2022-newsletter1117&mkt_tok=MTQ0LUFNSi02MzkAAAGIJKhuOCfrKv4nOkZRQrRvj16IRwBMlymqkyrP26tVcZwusn6kt9TLIPMSQ8eem2rkRA4kgvymbKeeh0Q4nesSdAzd6CkDovpOsn4Uibqlqw Doctors and Telehealth: https://www.ama-assn.org/practice-management/digital/4-must-haves-doctors-stick-telehealth?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-nov-2022-newsletter1108-11-15&mkt_tok=MTQ0LUFNSi02MzkAAAGIGvLGPX9r47x5jKcwuZEA3z9BE

As you know, burnout, stress and other mental health-related issues are at all-time highs for healthcare professionals. According to a recent MGMA Stat poll, 80% of healthcare leaders said their level of stress or burnout had increased in 2022. Because of this stress-related epidemic, MGMA is offering a new podcast series, Mindful Medicine, where each episode we will talk with experts in the fields of psychology, neurology, leadership and mindfulness to help explain workplace stress and provide tools and resources to combat it. Our guest, for this initial episode, is Dr. Jeff Comer, PhD, MHA, FACHE, who has spent more than 20 years as an interim and permanent acute and behavioral hospital CEO. The hospitals have ranged from rural critical access hospitals to large urban facilities and have included non-profit, for-profit and government-owned models. On the podcast, Dr. Comer discusses strategies for "Beating Burnout for More Effective Leadership." He also talks about the positive impact of kindness in t