Mgma Small Talk

We welcome Kris Baird to the MGMA Insights podcast. Kris is the president and CEO of Baird Group. She's here today to talk about the power of the first call and provide best practices for converting call-ins to patients. Sources: White paper: https://baird-group.com/mystery-shopping-research/ Kris Baird: https://www.linkedin.com/in/krisbaird/ Baird Group: https://baird-group.com/ Baird Group Blog: https://baird-group.com/blog/ Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties. With this valuable data you can... • Attract and retain the highest-quality providers • D

In this episode of the MGMA Week in Review podcast, we feature content on the 2024 Medicare Physician Fee Schedule (PFS) proposed rule and the persistence of higher costs for medical groups even as inflation's growth slows. Sources: CMS Physician Payment Rule: https://www.cms.gov/newsroom/press-releases/cms-physician-payment-rule-advances-health-equity?mkt_tok=MTQ0LUFNSi02MzkAAAGM8ISlc2YFm1GNf-asz5d4rZTcIlwvdwkgs7gXgXGUcBuOlyiAIpKjoWouogeqJEzrmRcEjWKwP12JGLxl_HsIMSIdUjow65oe1Llv_zmBtg Higher costs for practices: https://mgma.com/mgma-stat/higher-costs-persist-for-medical-groups-even-as-inflations-growth-slows Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com. Thank you again for taking the t

We welcome Meredith Hirsh to the Women in Healthcare podcast. Meredith is the CEO of the Hirsh Center, a college professor, and has earned her MBA and her FACMPE. She's here today to talk about her personal business success and share stories about being inspired by her single mom, her early success as a Girl Scout, and the fierce independence she's carried with her throughout her personal and professional life. Sources: Meredith Hirsh: https://www.linkedin.com/in/meredith-hirsh-mba-facmpe-33263217/ Hirsh Center: https://www.thehirshcenter.com/ Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups

In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about Modifier 25 and Modifier 57 in medical billing and coding. Sources: Cigna to rescind latest modifier 25 policy: https://www.mgma.com/advocacy-letters/april-18-2023-mgma-and-partner-healthcare-stakeholders-urge-cigna-to-rescind-latest-modifier-25-policy-2 2023 Medical Coding and Billing Toolkit; https://www.mgma.com/member-tools/2023-medical-coding-and-billing-toolkit Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties. With this valuable data you can... • Attract and reta

Today, we welcome PJ Gupta to the MGMA Business Solutions podcast. PJ is the founder and CEO at iPlum, which offers HIPAA-compliant secure communications, including HIPAA-compliant calling, text messaging, and HIPAA-secure voicemail. Resources: The iPlum Story: https://www.iplum.com/about HIPAA Texting Requirements Blog: https://www.iplum.com/blog/hipaa-texting-requirements HIPAA Compliance Case Study: https://www.iplum.com/blog/how-does-a-healthcare-practice-use-iplums-phone-tree-with-extensions-and-hipaa-compliant-texting Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specia

Today, we welcome Rachelle Daugherty to the MGMA Business Solutions podcast. Rachelle is chief executive for Provider Solutions & Development (PS&D), a Providence-owned, not-for-profit company that delivers provider staffing solutions to a diverse range of healthcare organizations. Resources: PS&D: https://psdconnect.org/ Rachelle Daugherty: https://www.linkedin.com/in/rachelledaugherty/ Deloitte Study: https://www2.deloitte.com/us/en/insights/industry/health-care/evolving-health-care-delivery-models.html Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties.

We welcome Patricia MacTaggart, MBA, MMA, CAHIMS, Program Director/Teaching Instructor, George Washington University, to this episode of the MGMA Insights Podcast. Patricia recently spoke on the topic of Innovative Comprehensive Care Models at the MGMA Summit digital event. If you registered for the Summit event you can access this and all the sessions through July 10th. Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties. With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs containe

Today, we welcome Mike Seyfer to the MGMA Business Solutions podcast. Mike is chief executive officer of Hailey Sault. Mike is here to talk about a variety of topics including brand performance, human-centered design, AI, ChatGPT, and humanizing medicine. Resources: Hailey Sault: https://haileysault.com/ Mike Seyfer: https://www.linkedin.com/in/mikeseyf Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data sets in the industry, providing hospital- and physician-owned practice data and compensation benchmarks for medical directorship, on-call, academic and starting salaries. The 2023 data set represents nearly 190,000 providers from 6,800 groups spanning 250 specialties. With this valuable data you can... • Attract and retain the highest-quality providers • Drive more revenue through productivity • And keep costs contained Learn more

In this episode of the MGMA Week in Review podcast, we feature Senior Advisor Cristy Good talking about dealing with non-compliant patients. Sources: Patient’s responsibility: https://www.physiciansweekly.com/patient-follow-up/ Practice’s responsibility: https://www.standardsofcare.org/medical-malpractice/types/failure-follow-care/ https://www.verywellhealth.com/can-my-doctor-fire-or-dismiss-me-as-a-patient-2615017 https://www.cuimc.columbia.edu/news/when-patient-refuses-treatment-what-should-doctors-do https://www.verywellhealth.com/adhering-to-treatment-recommendations-2614978 https://www.norcal-group.com/library/when-patients-refuse-treatment-medical-ethics-issues-for-physicians they mention having a patient sign a refuse to care form in this one https://www.amnhealthcare.com/amn-insights/news/when-patients-dont-follow-doctors-orders/ Resources: Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consu

We welcome Dr. Ashok Roy to the MGMA Insights podcast. Dr. Roy has his MD, his MPH, and his MBA, and he’s Chief Medical Officer of Value-Based Care Solutions at Signify Health. Dr. Roy recently spoke at the MGMA Summit Digital event on the topic of Applying Data, Analytics and Techonology to Improve Value-Based Care Outcomes. For anyone who registered for that event, you can still access the session on demand until July 10th. Sources: Dr. Ashok Roy: https://www.linkedin.com/in/ashok-roy-m-d-m-p-h-m-b-a-3981624/ Signify Health: https://www.signifyhealth.com/?utm_term=signify%20health&utm_campaign=Signify+Health+-+Brand+-+Exact&utm_source=adwords&utm_medium=ppc&hsa_acc=2655586638&hsa_cam=12031073921&hsa_grp=117016843118&hsa_ad=618672368562&hsa_src=g&hsa_tgt=kwd-603228925166&hsa_kw=signify%20health&hsa_mt=p&hsa_net=adwords&hsa_ver=3&gad=1&gclid=CjwKCAjwp6CkBhB_EiwAlQVyxd2JpHhToGtlZwEs4uwS15GgqVbU_fINw7U5pFYEB_v-kW2DISMauBoC2HQQAvD_BwE Sponsors: MG

We welcome Brandy Mabra to the MGMA Insights podcast. Brandy is the CEO of Savvy Clover Coaching & Consulting and a CEO Coach for private practice owners in healthcare. Brandy has been featured in Forbes, Fast Company, Entrepreneur, PopSugar, and Create & Cultivate, as well as appearing on numerous healthcare podcasts. She's here today to talk about her personal business success and share stories of working with healthcare executives to streamline their operations, engage teams and take ownership of their executive roles. Sources: Brandy Mabra: https://www.linkedin.com/in/brandy-mabra-businesscoach/ Savvy Clover: https://savvyclover.com/ Sponsors: MGMA Events: Join us on-demand through July 10th, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by accessing the sessions at your own pace through

Today, we welcome Tony Stajduhar to the MGMA Business Solutions podcast. Tony is the president of Jackson Physician Search. Tony is here to talk about an important topic and a white paper developed by Jackson Physician Search: "How to Prepare for the Wave of Physician Retirements.” Resources: Preparing for the Physician Retirement Wave: https://www.jacksonphysiciansearch.com/white-paper-preparing-for-the-wave-of-physician-retirements-survey-results/ Jackson Physician Search: https://www.jacksonphysiciansearch.com/physician-recruitment-experts/?utm_source=google&utm_medium=cpc&utm_campaign=Brand-JPS-BMM&gad=1&gclid=CjwKCAjw1YCkBhAOEiwA5aN4AfF1ygM_lnkm4aTyu5DW4WDmLR4l4WB0vdBZvPJUU-IXeLCIdsVVUBoCNhwQAvD_BwE Tony Stajduhar: https://www.jacksonphysiciansearch.com/about/ Sponsors: MGMA DataDive: It's time to explore and find the answers you've been searching for with the new 2023 DataDive data sets! The MGMA Provider Compensation and Production data set is one of the most comprehensive data

We welcome Stephen A. Dickens, JD, M.Ed., FACMPE, Vice President, Medical Practice Services, SVMIC, to this episode of the MGMA Insights Podcast. Steve will be speaking at the MGMA Summit Digital Event, June 8, at 1:30pm ET, on the topic of, "Critical Conversations." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today! CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some

We welcome Katie Lawrence, MHA, CMPE, Vice President – South Carolina Operations, UpStream, to this episode of the MGMA Insights Podcast. Katie, along with Steve McMillen, MHA, Senior Manager, ECG Management Consultants, will be speaking at the MGMA Summit digital event Thursday, June 8, at 10:00am ET, on the topic of, "Optimizing Referrals Through Cultural and Operational Preparedness." Sources: Katie Lawrence: https://www.linkedin.com/in/katie-murphy-lawrence-mha-cmpe-1b783539/ Upstream: https://www.upstream.care/ Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your

We welcome CJ Wolf, MD, M.Ed., CPC, Faculty -- Health Services, BYU-Idaho, to this episode of the MGMA Insights Podcast. Dr. Wolf will be speaking at the MGMA Summit digital event Wednesday, June 7, at 2:10pmET, on the topic of, "Coding and Billing Compliance Enforcement Updates." Sources: CJ Wolf: https://www.byui.edu/health-services/faculty/c-j-wolf Compliance Reality: https://www.youtube.com/channel/UC7I3GA93amvMBwl-PSEUfmQ Certified Professional Coder (CPC®) Certification: https://www.aapc.com/certification/cpc/?utm_medium=ppc&utm_source=adwords&utm_term=certified%20professional%20coder&utm_campaign=Search_Google_NB_Medical-Coding_Exact&hsa_cam=6962872009&hsa_tgt=kwd-312281870611&hsa_kw=certified%20professional%20coder&hsa_ver=3&hsa_ad=526524502762&hsa_acc=8669576186&hsa_grp=94403949820&hsa_src=g&hsa_net=adwords&hsa_mt=e&gclid=Cj0KCQjwyLGjBhDKARIsAFRNgW_Ae_Ey4kmfOcX0MahhZyAnbQlW3wdiw9c3iith5ooub2YgD4ZCJ4oaAsizEALw_wcB&gclsrc=aw.ds Sponsors:

We welcome Matt Griswold, keynote speaker, People Centric Consulting Group to this episode of the MGMA Insights Podcast. Matt will be speaking at the MGMA Summit digital event Tuesday, June 6, on the topic of, "Knowing the Score: Making the Case for Financial Transparency​." Sources: People Centric Consulting: https://peoplecentric.com/ Matt Griswold bio: https://peoplecentric.com/about/ Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today! CareAllies: Healthcare is complica

Today, we welcome Dr. Joe Nicholson and Becky Trotter to the MGMA Business Solutions podcast. Dr. Joe is chief medical officer, Care Allies, and Becky is vice president, population health solutions, Care Allies. Dr. Joe and Becky are here to talk about an important topic: "Prioritizing Patient Outreach: How Analytics Can Offer Direction without Disruption.” Resources: Rethinking Care for the Most Frail Patients: https://www.chiefhealthcareexecutive.com/view/rethinking-care-for-the-most-frail-patients-joe-nicholson Improving Care for the Frailest Patients: https://www.healthcarebusinesstoday.com/improving-care-for-the-frailest-patients-how-two-value-based-care-best-practices-can-help/ Care Allies: https://www.careallies.com/ Care Allies Leadership: https://www.careallies.com/about-us/leadership/ Sponsors: CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies collaborates with physician organizations to solve some of the toughest challenges on the path

We welcome Jonathan K. Leer, MHA, MSA, CHFP, Division Administrator — Geriatric Medicine and Gerontology, Johns Hopkins Medicine, to this episode of the MGMA Insights Podcast. Jonathan will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "What Docs Don't Get Taught: Tools for Talking Finance with Your Clinicians." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today! CareAllies: Healthcare is complicated. But you don’t have to navigate the compl

Today, we welcome Dr. Dov Shapiro to the show. Dr. Shapiro is the Managing Physician, Associated Pediatric Partners. Dr. Shapiro is here to talk about an important topic: “From Pandemic to Tripledemic to Endemic: One Practice’s Transformation Through In-Office PCR.” It’s a topic he will also be presenting in an upcoming MGMA webinar that will be held at 1pm Eastern Time on June 15. Resources: Free Webinar: https://www.mgma.com/events/from-pandemic-to-tripledemic-to-endemic-one-practi Cepheid: www.cepheid.com/mgma Associated Pediatric Partners: https://associatedpediatricpartners.com/dr-dov-shapiro-md/ NREVSS: https://www.cdc.gov/surveillance/nrevss/index.html Sponsor: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at

We welcome Kevin Mulcahy to the show. Kevin has earned his FACMPE, and he’s Senior Director, Provider and Payer Service, Professional Billing Office at Mass General Brigham. Kevin will be speaking at the MGMA Summit digital event Wednesday, June 7, on the topic of, "Payer Contracting is More Than Just Reviewing Rates ." Sponsors: MGMA Events: Join us June 6-8, 2023, for a robust and convenient learning experience featuring education from industry leaders covering a wide variety of challenges facing medical practices today. MGMA Summit is a signature online event that allows you to take control of your journey by attending live or by accessing the sessions at your own pace until July 8. Additionally, new networking opportunities will make it easy for you to meet industry peers and discuss solutions to your biggest challenges. Go to mgma.com/events/2023-mgma-summit to learn more and to register today! CareAllies: Healthcare is complicated. But you don’t have to navigate the complexities alone. CareAllies c