The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking

Welcome to Strategy Skills episode 334, an interview with Rishi Dave, a partner in Bain’s Commercial Excellence practice with deep expertise in B2B marketing and digital marketing. In this episode, Rishi explains the concept of a “Day 1 List” in B2B sales and marketing and the three things that will get a supplier or seller on the list. Rishi also discussed what a “sales play” is, how to build it, institutionalize the knowledge within the company, and get the sales team to adopt the sales play to fulfill their potential and increase their productivity and sales. Rishi Dave partners with CMOs and management teams to drive marketing transformations and build modern marketing capabilities. He serves as an expert on the implementation of Bain’s B2B Marketing Diagnostic and Sales Play System. Rishi has held global CMO roles at public technology and cloud companies, including Dun & Bradstreet, Vonage, and MongoDB. Prior to these roles, he served as the global head of digital marketing for Dell’s B2B businesses

Welcome to Strategy Skills episode 333, an interview with Gaia Bernstein, a Law Professor, Director of the Institute for Privacy Protection and Co-Director of the Gibbons Institute for Law Science and Technology at the Seton Hall University School of Law. She writes, teaches and lectures in the intersection of law, technology, health and privacy. Gaia is also the mother of three children who grew up in a world of smartphones, iPads and social networks. Her forthcoming book: Unwired: Gaining Control Over Addictive Technologies shatters the illusion that we can control how much time we spend on our screens by resorting to self-help measures. Unwired shifts the responsibility for a solution from users to the technology industry, which designs its products to addict. The book draws out the legal action that can pressure the technology industry to re-design its products to reduce technology overuse. Gaia has academic degrees in both law and psychology. Her research combines findings from psychology, sociology, sc

Welcome to Strategy Skills episode 332, an interview with the author of How to Listen, Oscar Trimboli. Effective communication is not all about eloquent speaking. The key sits on the ability to listen and how you react and respond to what you hear. As Oscar said in the episode, “The difference between hearing and listening is action”. In this episode, we discuss what good listening and communication is. We also highlighted the impact of good listening in your career, organization, and personal life. Oscar Trimboli is on a quest to create 100 million Deep Listeners in the world. He is an author, host of the Apple Award winning podcast—Deep Listening and a sought-after keynote speaker. He is passionate about using the gift of listening to bring positive change in homes, workplaces and the world. Through his work with chairs, boards of directors and executive teams in local, regional and global organizations, Oscar has experienced first-hand the transformational impact leaders and organizations can have when the

Welcome to Strategy Skills episode 331, an interview with the co-author of The Burnout Challenge, Michael P. Leiter, Ph.D. Burnout is one of the major contributors driving people to leave their job. It results from unsuccessfully managed workplace stress and is a combination of exhaustion, psychological distancing, and a low sense of accomplishment. So how do we address burnout and who is responsible for managing this issue? In this episode, we discuss the factors contributing to employee burnout and what leaders and managers can do to understand, protect, and manage their employees to alleviate the distress from the elements that result in burnout. “Some people are looking for something from that job that it's not providing, that there is a mismatch.” —Michael P. Leiter, Ph.D. Michael P. Leiter, Ph.D., is an organizational psychologist interested in the relationships of people with their work. He has been a professor of Industrial and Organisational Psychology at Deakin University in the Faculty of Health a

Welcome to Strategy Skills episode 330, an episode with Christina Maslach, PhD, a professor of psychology (Emerita) and a researcher at the Healthy Workplaces Center at the University of California, Berkeley.  In this episode, we discuss the causes of burnout and the factors contributing to it, and how leaders and organizations can address this issue to provide a sustainable and healthy working environment for their employees.  Christina Maslach, PhD, received her BA from Harvard and her PhD from Stanford. She is best known as the pioneering researcher on job burnout, producing the standard assessment tool (the Maslach Burnout Inventory, MBI), books, and journal articles. She has received numerous awards for her work, including both academic (the 2020 award for scientific writing from the National Academy of Sciences) and public (named in 2021 as one of the top 100 people transforming business, by Business Insider). In addition, she is an award-winning teacher and was Professor of the Year in 1997. As an admi

Welcome to Strategy Skills episode 329, an episode with a Senior Partner and the global leader in the Tech and Telecommunication practice at McKinsey and Company, Venkat Atluri. In this episode, we defined the emerging ecosystem economy and how most successful companies navigate and thrive in this new world.  Venkat Atluri is a thought leader at McKinsey, a prolific author, and a sought-after speaker at industry events. He collaborates with top executives, boards, and investors to create value through end-to-end performance transformation, programmatic M&A, and new business building from scale-up to IPOs. He is keenly focused on the future of technology, with special emphasis on the cross-sector opportunities at the intersection of new technologies and emerging business models. He serves clients in the high-tech, media and telecommunications, advanced industries, and consumer sectors. He has a passion for advising venture capital and private equity investors. Venkat is a leading expert on vast and emergin

For this episode, let's revisit a Strategy Skills classic where we go back to the visioning workshop part of the study and re-visit some of the most important points you need to keep in mind. Click here to see the full study and here to see the merger study and market entry study. Watch the video version of this episode on YouTube: Structure of the visioning workshop Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo  

For this episode, let's revisit a Strategy Skills classic from week 4 of the Corporate Strategy & Transformation study. Promoting women into leadership roles is a hot topic and, sadly, a debate. Why is it a debate? What are the elements that require further analysis? To paraphrase Marvin Bower, one does not ask a client if a woman should take over the relationship, one simply tells a client a woman is taking over. It is not the client’s job to decide what is right. In this podcast, we explain why we have more female than male partners at FC and how we constantly develop them to serve in more and more senior roles. Click here to see the full study and here to see the merger study and market entry study. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

For this episode, let's revisit a Strategy Skills classic where we discuss how your cost of capital changes as you take on more debt and how this change is different between organizations. It's a crucial concept for this utility. We explain how the cost of capital change usually takes place and then we review the drivers at play that are different for this power utility vs. an average company. Click here to see the full study and here to see the merger study and market entry study. Watch the video version of this episode on YouTube: When too much debt is a good thing Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

For this episode, let's revisit a Strategy Skills classic where we use economics to explain what is the role of government, when governments should intervene, how they should intervene, and when they should hand over certain activities to the private sector. If you want to further your understanding of strategy at the highest possible level you should listen to this. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

For this episode, let's revisit a Strategy Skills classic where we interviewed the author of LET THEM LEAD: Unexpected Lessons in Leadership from America's Worst High School Hockey Team. This book is a true story filled with unforgettable characters, stories, and lessons that apply to organizations everywhere. It includes the leader’s mistakes and the reactions of the players, who have since achieved great success as leaders themselves. Let Them Lead is a fast-paced, feel-good book that leaders of all kinds can embrace to motivate their teams to work harder, work together, and take responsibility for their own success. John U. Bacon has written twelve books on sports, business, health, and history, and the last seven are all National Bestsellers. Bacon's radio essays earned him NPR's PRNDI Award for best commentary in 2014. He appears often on national TV, gives speeches across North and South America, and teaches at the University of Michigan, where he won the 2009 Golden Apple Award for "exceptional teachin

For this episode, let's revisit a Strategy Skills classic where we interviewed the coauthor of Monster: A Tough Love Letter on Taming the Machines that Rule our Jobs, Lives, and Future, Ben Pring. Who is responsible for regulating and overseeing technology and online platforms? Is it the government? The ITs and developers? Or maybe…the users? In this episode, we deliberated the significance of technology in human lives and the negative consequences brought by irresponsible and abusive use of technology. Ben Pring is a widely acknowledged IT futurist and thought leader with a storied track record working with the biggest and fastest-growing IT vendors and with the most demanding and sophisticated IT buyers. Get Ben’s book here: Monster: A Tough Love Letter On Taming the Machines that Rule our Jobs, Lives, and Future. Ben Pring and Paul Roehrig. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo  

For this episode, let's revisit a Strategy Skills classic where we interviewed the author of Wanting: The Power of Mimetic Desire in Everyday Life, Luke Burgis. Why do we want what we want? This topic is rarely presented in conversations, business meetings, or political agendas, but it has a comprehensive impact on our lives and shapes our societies. This episode explores the psychology behind human desires, role modeling, competition, and the awareness of intentional wanting. Luke Burgis has founded and led multiple companies. He’s currently entrepreneur-in-residence and director of programs at the Ciocca Center for Principled Entrepreneurship at the Catholic University of America, where he also teaches business and develops new education initiatives. He's also the founder and director of Fourth Wall Ventures, an incubator for people and companies that contribute to the formation of a healthy human ecology. He graduated from NYU Stern School of Business and later from a pontifical university in Rome, where h

For this episode, let's revisit a Strategy Skills classic where we interviewed Jenn Lim, the CEO of Delivering Happiness, also known as DH. In this episode, Jenn speaks about her journey of discovering and understanding the meaning of happiness and purpose. What is the source of genuine happiness and how does it impact your work and career? Delivering Happiness, also known as DH is a company that Jenn Lim and Tony Hsieh, the late CEO of Zappos.com, cofounded to create happier company cultures for a more profitable and sustainable approach to business. DH started as a book and evolved into a business consultancy and global movement that has impacted and inspired over 400 companies around the world. Jenn’s mission is something both simple and profound: to teach businesses how to cultivate cultures that generate profit, sustain all people at every level of the organization with humanity, and share how we can make an impact by being true to our authentic selves. In 2017, Jenn was selected to be on the Global Happ

For this episode, let's revisit a Strategy Skills classic where we interviewed the author of Sales Management That Works: How to Sell in a World that Never Stops Changing, Frank Cespedes. How do you manage sales in a world that never stops changing? In this episode, Frank shares valuable insights to equip sales professionals and business leaders in managing sales within their organization and how to better improve and develop themselves while managing constant change. Frank Cespedes is a sales expert and Senior Lecturer at Harvard Business School. He run a business, served on the boards of corporations and start-ups, and consulted to companies around the world. He is the author of articles in Harvard Business Review, California Management Review, Organization Science, Wall Street Journal, and other publications as well as 6 books, including Aligning Strategy and Sales which was cited as "the best sales book of the year" (Strategy & Business), "a must read" (Gartner), and "perhaps the best sales book ever"

For this episode, let's revisit a Strategy Skills classic where we interview the coauthor of The Power of Trust, Sandra Sucher. In this book, Sandra Sucher and Shalene Gupta examine the economic impact of trust and the science behind it and conclusively prove that trust is built from the inside out. Trust emerges from a company being the “real deal”: creating products and services that work, having good intentions, treating people fairly, and taking responsibility for all the impacts an organization creates, whether intended or not. Sandra Sucher is a professor of management practice at Harvard Business School and studies trust and moral leadership. She’s authored 110 business cases, technical notes, video interviews, teaching notes, and three books. Sucher is on the Edelman Trust Institute advisory board and has collaborated with Deloitte on TrustIQ™, a proprietary tool that measures key elements of trust in major corporations and public sector organizations. Sucher was a business executive for 20 years befo

For this episode, let's revisit a Strategy Skills classic where we interviewed one of Wall Street’s legendary tech analysts, Mark Mahaney.  In this episode, Mark discusses ten lessons that are proven to help investors succeed in tech stock investing. He shares powerful advice and knowledge from analyzing the most explosive sector on Wall Street over the past quarter century.  Lesson 1: There Will Be Blood… When You Pick Bad StocksLesson 2: You Can Lose $...Even When You Pick The Best StocksLesson 3: Don’t Play QuartersLesson 4: Revenue Matters More Than AnythingLesson 5: It Doesn’t Mean a Thing, If It Ain't Got That Product SwingLesson 6: TAMs - The Bigger The BetterLesson 7: Follow the Value Prop, Not the MoneyLesson 8: Management Matters MostLesson 9: Look for Ballpark Reasonable ValuationLesson 10: Hunt for DHQs - Dislocated High-Quality Stocks Mark Mahaney has been covering internet stocks on Wall Street since 1998, with Morgan Stanley, American Technology Research, Citibank, RBC Capital Markets, and Ever

For this episode, let's revisit a Strategy Skills classic where we interviewed one of the most recognized, connected, and dynamic executives in the sports and entertainment industry today, Scott O'Neil. In this episode with Scott, he shared most of the valuable lessons in his life that keep him grounded and thriving as a leader, coach, husband, and father. Scott has more than 25 years of experience leading NBA, NHL, and NFL teams and leagues, including the National Basketball Association, Philadelphia 76ers, New York Knicks, New Jersey Nets, Philadelphia Eagles, New York Rangers, and New Jersey Devils. His mission to build innovative, inspiring, socially impactful, and high-performing teams and business organizations have earned him a reputation as a “leader of leaders.” A Harvard Business School-educated CEO, O’Neil contends that fostering a corporate culture founded in respect, diversity, employee development and corporate social responsibility is what drives the success of the award-winning sports teams an

Welcome to Strategy Skills episode 316, an episode with the author of Digital Transformation Payday, Tim Bottke. Why do companies embark on digital transformation? Is it because they need it? Or is it because it is the trend? In this episode, we deep-dived into the world of digital transformation. We discussed the common mistakes companies make when pursuing digital transformation and the rationale that CEOs and leaders must have to succeed in this endeavor. Tim Bottke is a senior Strategy Partner at Monitor Deloitte and an Associate Professor for Strategy and Digital Transformation at SDA Bocconi, a Financial Times/Forbes/Bloomberg Businessweek Top-Five European business school. He has more than 22 years of top management consulting and (digital) transformation experience from two global strategy boutiques and Deloitte, working with clients in more than 20 countries. Digital Transformation Payday: Navigate the Hype, Lower the Risks, Increase Return on Investments. Tim Bottke Enjoying this episode? Get acces

For this episode, let's revisit a Strategy Skills classic where we interviewed Suneel Gupta, the author of the international bestselling book Backable (2020). This book is rooted in his inner journey from twice-failed entrepreneur to becoming a leader behind two IPOs and being named “The New Face of Innovation” by the New York Stock Exchange. The book reveals the mindset shifts and hidden habits of people who are extraordinary at pushing new ideas forward. It shows how the key to success is not charisma, connections, or even your résumé, but rather your ability to persuade others to take a chance on you. As the founding CEO of RISE, a breakthrough wellness company, Suneel helped thousands of people establish a way to personalize their physical and mental health journey while connecting with certified nutritionists and trainers at an affordable price. The company was named “App of the Year” and partnered with then first-Lady Michelle Obama before being acquired by the NASDAQ-listed company One Medical Group. I